Technical Support L1 Engineer

2 days ago


Pune, Maharashtra, India Openview Technologies Pvt Ltd Full time ₹ 5,000 - ₹ 15,000 per year


We Are Hiring

L1 Engineer (Technical & Desktop Support)
This is an opportunity for motivated IT professionals who are serious about building a career in Technical Support & Desktop Support. We are looking for candidates with the right skills, dedication, and eagerness to grow with us.


Location: Chakan Pune

Experience: 6 months - 2 years Only

Salary: ₹5,000 – ₹10,000 (for freshers with 6+ months) | ₹15,000 Fixed

Rotational shifts | Rotational week off

Joiners:
Immediate joiners preferred
Key Responsibilities:
Provide first-level technical & desktop support for hardware, software, and networking issues

Troubleshoot and resolve OS, MS Office, email configuration, and antivirus-related problems

Handle desktop, laptop, and printer incidents with accuracy

Escalate complex issues to L2/L3 support and ensure timely resolution

Maintain proper records of support requests and resolutions

What We're Looking For:
Hands-on knowledge in desktop support, hardware/software troubleshooting, OS installation

Basic networking knowledge (LAN/WAN, IP configuration, connectivity)

Strong communication and customer-handling skills

Relevant IT certifications (CCNA, MCP, MCSA, etc.) will be considered an advantage

Candidates who are serious about developing a long-term career in IT support

  • If this opportunity matches your skills and aspirations, share your CV via DM or email

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