Network Engineer

4 days ago

Pune, Maharashtra, India AMBC INC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

On-site

Pune , Bengaluru

Posted on

Job Description

Core Responsibilities

Provide L2-level network support for enterprise clients operating across global hybrid environments (on-prem & cloud).

  • Configure, maintain, and troubleshoot routers, switches, firewalls, SD-WAN, VPNs, and wireless controllers (Cisco, Juniper, Fortinet, Palo Alto).
  • Support cloud networking components across AWS (VPC, Subnets, Gateways) and Azure (VNet, NSG, ExpressRoute) environments.
  • Manage incident and change requests in ITSM systems such as ServiceNow, BMC Remedy, or Jira following ITIL standards.
  • Perform L2 troubleshooting for critical network outages, latency issues, and performance degradation incidents.
  • Collaborate with L1 engineers to validate escalations, provide technical guidance, and ensure SLA adherence.
  • Execute infrastructure changes, including firmware upgrades, device patching, and configuration migrations.
  • Coordinate with L3 teams, cloud specialists, and OEM vendors (Cisco TAC, Fortinet, Juniper Support) for advanced troubleshooting and escalations.
  • Monitor and optimize network performance using tools like SolarWinds, PRTG, Zabbix, and Nagios, ensuring high network availability and uptime.
  • Maintain and update network documentation, configuration diagrams, SOPs, and troubleshooting runbooks.
  • Participate in major incident management (P1/P2) bridges and contribute to root cause analysis (RCA) reporting.
  • Ensure security compliance by applying network hardening practices, configuration baselines, and audit readiness checks.
  • Support business continuity and DR (Disaster Recovery) exercises by validating network redundancy and failover mechanisms.
  • Work closely with internal and client stakeholders to deliver stable, compliant, and secure network operations.
  • Contribute to process improvements, automation scripts, and proactive monitoring initiatives to minimize manual interventions.

Key Information

Industry

IT Infrastructure / Network Operations / Managed Services

Work Experience

4 to 8 years

City

Pune , Bengaluru

State/Province

Maharashtra, Karnataka

Country

India

Zip/Postal Code

411001, 560001

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