Network Support Engineer L1

3 days ago


Pune, Maharashtra, India Rg Techsol Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Role & responsibilities

  • Support, configure, and maintain network devices (routers, switches, firewalls, servers)
  • Monitor network performance and resolve connectivity issues
  • Enforce network security policies and monitor for vulnerabilities
  • Install and integrate new network hardware/software updates
  • Manage user accounts, permissions, and access controls
  • Troubleshoot network incidents and escalate when necessary
  • Maintain up-to-date network documentation and procedures
  • Coordinate with vendors for issue resolution
  • Assist in network upgrades, expansions, and regular maintenance

Preferred candidate profile

  • Bachelors degree in Computer Science, IT, or related field (preferred)
  • Basic to intermediate knowledge of TCP/IP, DNS, DHCP, and network hardware
  • Familiar with firewalls, VPNs, routing, and switching
  • Experience with network monitoring and troubleshooting tools
  • Strong problem-solving skills; able to work under supervision
  • Good communication skills for user support and documentation
  • Knowledge of Cisco Meraki wireless
  • Hands-on experience with Fortinet firewalls
  • CCNA or equivalent certification (highly desirable)
  • Exposure to Cisco, Juniper, or Fortinet environments is a plus


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