Customer Service Executive Jobs Opening in Chris Johnson Business IT Solutions at Kochin-Others, KochiLess
4 weeks ago
We are looking for a motivated Customer Service Executive to join our International Call Center team in Edapally, Kochi, Kerala. You will engage directly with customers via phone, educate them about our products/services, and help them improve their online presence. Key Responsibilities: Handle incoming and outgoing customer calls professionally. Explain product offerings, pricing, and answer customer queries. Upsell additional products/services to maximize customer value. Follow up with customers to ensure satisfaction and product delivery. Maintain accurate daily records in our tracking system. Continuously learn about products to provide exceptional customer service.More information about this Customer Service Executive JobPlease go through the below FAQs to get all answers related to the given Customer Service Executive jobWhat are the job requirements to apply for this Customer Service Executive job position? Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Service Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Service Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Service Executive position? Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.
Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
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Customer Service Quality Analyst
3 weeks ago
Kochi, India Chris Johnson Business IT Solutions Full timeJob description: - Responsible for calibrating and supporting quality standards. - Ensure that quality and customer satisfaction goals are met or addressed in a timely manner. - Audit calls, chat, email, etc for external and internal communication and give feedback on strength and developmental areas to improve Executives performance - Monitor quality and...
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Customer Service Quality Analyst
3 weeks ago
Kochi, India Chris Johnson Business IT Solutions Full timeJob description: Responsible for calibrating and supporting quality standards. Ensure that quality and customer satisfaction goals are met or addressed in a timely manner. Audit calls, chat, email , etc for external and internal communication and give feedback on strength and developmental areas to improve Executives performance Monitor quality...
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Customer Service Quality Analyst
3 weeks ago
Kochi, India Chris Johnson Business IT Solutions Full timeJob description: Responsible for calibrating and supporting quality standards. Ensure that quality and customer satisfaction goals are met or addressed in a timely manner. Audit calls, chat, email , etc for external and internal communication and give feedback on strength and developmental areas to improve Executives performance Monitor quality and accuracy...
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Customer Service Quality Analyst
3 weeks ago
Kochi, India Chris Johnson Business IT Solutions Full timeJob description:Responsible for calibrating and supporting quality standards.Ensure that quality and customer satisfaction goals are met or addressed in a timely manner.Audit calls, chat, email, etc for external and internal communication and give feedback on strength and developmental areas to improve Executives performanceMonitor quality and accuracy...
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Customer Service Quality Analyst
3 weeks ago
Kochi, India Chris Johnson Business IT Solutions Full timeJob description:Responsible for calibrating and supporting quality standards.Ensure that quality and customer satisfaction goals are met or addressed in a timely manner.Audit calls, chat, email, etc for external and internal communication and give feedback on strength and developmental areas to improve Executives performanceMonitor quality and accuracy...
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Customer Service Representative
1 week ago
Kochi, India Chris Johnson Business IT Solutions Full time**Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers...
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Customer Service Associate
2 weeks ago
Kochi, Kerala, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
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Kochi, Kerala, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
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Customer Service Associate
4 days ago
Kochi, Kerala, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
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Customer Service
3 days ago
Kochi, Kerala, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
