Customer Service Associate
2 days ago
Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship. - Follows up with customer via telephone following initial contact. - Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product. - Continued product education to better service customer calls. - Maintains accurate daily record in tracker. **Requirements**: - **Minimum 2 years' experience at international call center.**: - Strong customer service and tele calling skills. - Experienced with Web Based Applications and Windows. - Ability to manage sensitive and critical client information. - **Excellent verbal and written communication skills (English)** is a must. - Problem solving and decision-making skills. - Ready to work in day/night shifts (Rotational) **Salary**: From ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Morning shift - Rotational shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - International voice process: 2 years (preferred) - Chat support: 2 years (preferred) **Language**: - English (preferred)
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Customer Service Associate
2 weeks ago
Kochi, India Dtale Modern Full time**Customer Support Associate** **Job Summary**: Dtale Modern is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Associate. **Key Responsibilities**: Provide accurate information about our products, services, and policies to customers Assist customers in placing orders, tracking shipments, and processing...
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Customer Service Associate
5 hours ago
Kochi, India SYLCON HYPERMARKET Full timeWe required Customer Service Associates for our kochi based Hypermarket. Greeting customers. Answering customer questions related to merchandise and store policies. Recommending products or services based on customer needs. Processing customer payments and refunds. Qualification - Minimum Plus Two Freshers/ Experienced FOOD AN ACCOMMODATION FACILITIES...
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Customer Service Associate
6 days ago
Kochi, India Daddybin Full timeWe are looking for a tele caller / Customer Service Associate for contributing to the sales of our company. You will be responsible for maintaining good customer relationships and closing the sales deal over calls. A successful telecaller representative must be excellent at communication and must have superior people skills. They should also be comfortable...
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Customer Service Associate
2 weeks ago
Kochi, India Amco Services Full timeWe required Customer service Associate (Sales) for Kochi location. Qualification - Min plus two Experience - Fresher / Experienced Salary - 12k - 15k Food & Accommodation available. **Job Type**: Fresher **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to commute/relocate: -...
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Customer Service Associate
7 days ago
Kochi, Kerala, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full timeCustomer Service Associate - Qualification: SSLC, +2, Any Degree - Good Salary + Incentives + PF + ESI - Job Location: Kalamassery, Vytila, Kaloor, Palarivattom **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay...
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Customer Support Associate
2 days ago
Kochi, India Ellix Hr Consulting Full time**We are Hiring Customer Support Associate** **Minimum 3 - 8 years of Experience in handling Customer and Sales function in retail sector, preferably, luxury segment.** **Qualification - MBA / Any Graduates** **Location - Kochi** **Roles & Responsibilities** **1: Customer Service Support** - **Support to develop business through online or offline (leads...
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Customer Success Associate
2 weeks ago
Kochi, India Season Two Senior Living Full time**ABOUT THE ROLE** We are interested in hiring a dedicated and hardworking individual as Customer Success Associate to join our Marketing Department. Your main goal is to provide excellent customer service and to promote Senior Living throughout India & Abroad. The goal is to generate and convert leads in an efficient and profitable manner, to increase...
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Assistant Customer Service Manager-Voice
4 weeks ago
Kochi, India Policybazaar.com Full timeJob Title: Assistant Manager – Customer Service (Inbound Voice Process, B2C) Work Location: Kochi (onsite role). Department: Customer Support / Contact Center Reports to: Manager / Operations Head ⸻ Job Summary: We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice...
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Assistant Customer Service Manager-Voice
4 weeks ago
Kochi, India Policybazaar.com Full timeJob Title: Assistant Manager – Customer Service (Inbound Voice Process, B2C) Work Location: Kochi (onsite role). Department: Customer Support / Contact Center Reports to: Manager / Operations Head ⸻ Job Summary: We are seeking an experienced Assistant Manager – Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice...
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Assistant Customer Service Manager-Voice
3 weeks ago
Kochi, India Policybazaar.com Full timeJob Title: Assistant Manager - Customer Service (Inbound Voice Process, B2C) Work Location: Kochi (onsite role). Department: Customer Support / Contact Center Reports to: Manager / Operations Head Job Summary: We are seeking an experienced Assistant Manager - Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice process...
