Customer Service Associate

5 days ago


Kochi Kerala, India Chris Johnson Business IT Solutions Full time

Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services.
- Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship.
- Follows up with customer via telephone following initial contact.
- Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product.
- Continued product education to better service customer calls.
- Maintains accurate daily record in tracker.

**Requirements**:

- **0-1 year experience in international call center.**:

- Strong customer service and tele calling skills.
- Experienced with Web Based Applications and Windows.
- Ability to manage sensitive and critical client information.
- **Excellent verbal and written communication skills (English)** is a must.
- Problem solving and decision-making skills.
- Ready to work in day/night shifts (Rotational)

Pay: From ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Morning shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- Do you have excellent communication skills?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- International voice process: 1 year (preferred)

Work Location: In person



  • Kochi, Kerala, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full time

    Customer Service Associate - Qualification: SSLC, +2, Any Degree - Good Salary + Incentives + PF + ESI - Job Location: Kalamassery, Vytila, Kaloor, Palarivattom **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay...


  • Kochi, India Dtale Modern Full time

    **Customer Support Associate** **Job Summary**: Dtale Modern is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Associate. **Key Responsibilities**: Provide accurate information about our products, services, and policies to customers Assist customers in placing orders, tracking shipments, and processing...


  • Kochi, India SYLCON HYPERMARKET Full time

    We required Customer Service Associates for our kochi based Hypermarket. Greeting customers. Answering customer questions related to merchandise and store policies. Recommending products or services based on customer needs. Processing customer payments and refunds. Qualification - Minimum Plus Two Freshers/ Experienced FOOD AN ACCOMMODATION FACILITIES...


  • Kochi, India Hire Lab Career Solutions Full time

    Job Roll - Customer Service Associate Education - Any Degree Pass out Shifts - 24/7 (Inbound) Skills - Should have Good English Communication with one regional language. Language: Kannada Hindi Tamil Malayalam **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift Ability to commute/relocate: -...


  • Kochi, India SYLCON HYPERMARKET Full time

    We required Customer Service Associates for our kochi based Hypermarket. Qualification - Minimum Plus Two Freshers/ Experienced FOOD AN ACCOMMODATION FACILITIES ARE AVAILABLE. DROP YOUR CV IF YOU ARE INTERESTED. **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Food provided - Leave encashment Schedule: - Day shift - Morning shift -...


  • Kochi, Kerala, India Ajmal Bismi Enterprise Full time

    attand customer calls - register customer complaints and follow up the solution - must be well spoken to the customer - co ordinate with brands service team and ensure all customer-related complaints solved on time Pay: ₹10,000.00 - ₹14,000.00 per month **Benefits**: - Provident Fund Schedule: - Evening shift Ability to commute/relocate: - Kochi,...


  • Kochi, Kerala, India Bismi connect Ltd Full time

    **Listening to customers' concerns and handling complaints and returns**. Giving detailed explanations of services or products. Working with a sales team to create better methods to address customer complaints. Pay: ₹10,000.00 - ₹17,000.00 per month **Benefits**: - Life insurance - Paid sick time - Provident Fund Schedule: - Morning...


  • Kochi, India Daddybin Full time

    We are looking for a tele caller / Customer Service Associate for contributing to the sales of our company. You will be responsible for maintaining good customer relationships and closing the sales deal over calls. A successful telecaller representative must be excellent at communication and must have superior people skills. They should also be comfortable...


  • Kochi, Kerala, India cpooldigitallearning Full time

    We are looking for a proactive **Customer Relationship Associate** to build and maintain strong relationships with our customers and ensure they have a smooth and satisfying experience. **Requirements**: - Good communication and listening skills. - Customer-friendly and problem-solving attitude. - Basic computer knowledge and record-keeping skills. -...


  • Kochi, Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time

    **Location: Kerala (Work from Home)** **Salary: ₹25,000 per month** **Experience: 2-4 years** We are looking for a **Customer Success Associate** to join our team! If you have a passion for client engagement and problem-solving, this role is perfect for you. **Key Responsibilities**: Build and maintain strong customer relationships Assist clients with...