SAP CX Business Systems Analyst
4 weeks ago
Job Description SAP CX Business Systems Analyst KLA is seeking a SAP CX Business Systems Analyst to join our IT group. This role is crucial for enabling business growth and productivity through customer service, creativity, and technological excellence. You'll be a key player in facilitating requirements, designing solutions, and supporting the implementation of SAP CX modules to enhance our operational efficiency. Responsibilities - Facilitate conversations to assess requirements, define scope, and recommend best practices for SAP CX. - Conduct workshops and design sessions to help clients fully utilize the functionality of their SAP CX products. - Provide guidance and support for the transition to SAP Service Cloud and FSM modules and SAP S/4HANA, leveraging knowledge of new features and capabilities. - Collaborate with cross-functional teams, including developers, architects, and project managers, to deliver scalable and reliable SAP CX solutions. - Provide a business process engineering perspective during design review for projects. - Document all Best Known Methods (BKMs) and provide support as needed. - Prepare test plans, training documents, and conduct User Acceptance Testing (UAT) during project roll-outs. Skills - 6+ years of hands-on configuration experience in SAP CRM on-Prem / SAP C4C / SAP Service or Sales Cloud Modules. Experience in SAP Service and FSM modules is a plus. - Two full-cycle implementations and configuration of SAP CX modules. - B2B integration experience between SAP and 3rd party applications. - SAP certification in SAP Service Cloud, FSM, and SAP S/4HANA. - Working knowledge of SAP CRM and Middleware interaction between SAP SD/CRM is a plus. - Cross-functional knowledge and interaction points between CRM and ECC SD modules. - Strong experience in leading and conducting requirements gathering sessions with end customers. - Excellent communication skills (high-level English, oral and written) for peer and senior-level management interactions. - Demonstrated accomplishments under challenging situations and constraints. Qualifications - Bachelor's Level Degree; or Master's Level Degree.
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Senior Lead, SAP CX Analyst
4 weeks ago
Chennai, India Kla Full timeJob Description Senior Lead, SAP CX Analyst KLA's Information Technology (IT) group is seeking a Senior Lead, SAP CX Analyst to enhance our business growth and productivity by connecting people, processes, and technology. This role is crucial for a professional with deep expertise in SAP CX modules, driving full-cycle implementations, and ensuring seamless...
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Chennai, Tamil Nadu, India Krish It Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearImmediate hiring SAP CX Consultant for Remote work or Chennai office. Job Title: SAP CX Consultant (Implementation Experience) Experience: 5 to 10 YearsLocation: Remote completelyShift : Saudi shift timings Job Summary: We are seeking an experienced SAP Customer Experience (CX) Consultant with hands-on implementation experience across SAP CX solutions...
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SAP Customer Experience SAP-CX SME
3 days ago
Chennai, Tamil Nadu, India Zigsaw Full time ₹ 12,00,000 - ₹ 36,00,000 per yearLocation: remoteEducation & Certification:ï'· Minimum Bachelor's Degree.Work Experienceï'· 5 years of core relevant experience in SAP CRM / C4C both technical andfunctionalPrimary Skillsï'· Providing Subject Matter Expertise of best practices in use of SAP CustomerExperience (CX).ï'· Responsible for the full systems lifecycle from requirements...
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Lead Business Analyst
2 weeks ago
Chennai, India EPAM Systems Full timeJob Description We are seeking a Lead Business Analyst specializing in SAP Hybris to bridge the gap between business needs and technical implementation for our SAP Commerce Cloud platform. You will lead a team of analysts, collaborate with stakeholders, and drive the delivery of scalable e-commerce solutions. Join us to contribute your expertise and help...
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Senior Systems Business Analyst
2 weeks ago
Chennai, India International Flavors & Fragrances Full timeReq ID: Job Description Are you inspired to contribute your expertise to a global leading Ingredients organization? We are a global leader in taste, scent and nutrition, offering our customers a broader range of solutions for the food & beverage industry. We are looking for a dedicated and passionate individual to join our Application Development Team as...
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Business System Analyst
2 weeks ago
Bengaluru, Chennai, Hyderabad, India ti Steps Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAbout the Role:We are seeking a detail-oriented and technically skilled Business Systems Analyst (BSA) to act as a bridge between business stakeholders and IT teams. The BSA will analyze business processes, gather system requirements, and ensure that IT solutions meet the strategic and operational needs of the organization.Key Responsibilities:Gather,...
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Oracle CX Support
3 weeks ago
Chennai, India Dicetek LLC Full timeJob Description Job Purpose Resource is responsible to support to customers using Oracle CX applications. Resource should have sound knowledge and extensive experience Oracle Sales Cloud, Oracle Service Cloud, Oracle Marketing Cloud, and Oracle Commerce Cloud. Resource should work closely with cross-functional teams such as sales, marketing, and customer...
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Business Analyst-SAP SD
5 days ago
Bengaluru, Chennai, Hyderabad, India Sonata Software Full time ₹ 10,00,000 - ₹ 20,00,000 per yearRole & responsibilitiesJob SummaryWe are seeking an experienced Business Analyst to join our team. The ideal candidate should have strong experience in Business Analysis with expertise in SAP SD (Sales & Distribution), UML, and Agile methodologies. Exposure to EDI Testing will be considered an added advantage.Key ResponsibilitiesWork closely with business...
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Cx Strategist
4 days ago
Chennai, Tamil Nadu, India RELX Full timeCX Strategist - JO CX CoE Are you a customer-focused team player and self-starter Are you a strategic thinker with a passion for CX and take initiative to transform data into meaningful customer impact About our Team The Global Researcher Support and Customer Experience team focuses on customer experience transforming customer service into customer success...
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IT Business Analyst
6 days ago
Chennai, Tamil Nadu, India eGrove Systems Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yeareGrove Systems is hiringPosition: IT Business AnalystLocation: Chennai / Madurai (WFO)Experience: 3+YearsShift timings - (1:00 PM to 10:00 PM)Job Responsibilities:Research and deliver competitive, high-quality solutions and proposals for IT requirementsNeed to involve in requirement gathering, preparing WBS, SRS, etc.Evaluating business processes,...