Senior Lead, SAP CX Analyst

4 weeks ago


Chennai, India Kla Full time

Job Description Senior Lead, SAP CX Analyst KLA's Information Technology (IT) group is seeking a Senior Lead, SAP CX Analyst to enhance our business growth and productivity by connecting people, processes, and technology. This role is crucial for a professional with deep expertise in SAP CX modules, driving full-cycle implementations, and ensuring seamless B2B integration between SAP and third-party applications. Responsibilities - Lead and execute full-cycle implementations and configurations of SAP CX modules. - Drive B2B integration projects between SAP and various third-party applications. - Leverage expertise in SAP Service Cloud, FSM, and SAP S/4HANA to optimize customer experience solutions. - Collaborate with various IT and business stakeholders to ensure successful project delivery and continuous improvement. Skills - Two full-cycle implementations and configuration of SAP CX modules. - B2B integration experience between SAP and 3rd party applications. - SAP certification in SAP Service Cloud, FSM, and SAP S/4HANA. Qualifications - Bachelor's Level Degree; or Master's Level Degree; or Doctorate (Academic) Degree.



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