Lead Business Analyst

3 weeks ago

Chennai India EPAM Systems Full time

Job Description We are seeking a Lead Business Analyst specializing in SAP Hybris to bridge the gap between business needs and technical implementation for our SAP Commerce Cloud platform. You will lead a team of analysts, collaborate with stakeholders, and drive the delivery of scalable e-commerce solutions. Join us to contribute your expertise and help shape our digital commerce projects. Responsibilities - Lead requirements gathering and analysis for e-commerce features such as product search, order management, and promotions - Translate business requirements into functional specifications and collaborate with architects and technical leads - Manage stakeholder communications to ensure alignment across business owners, project managers, and technical teams - Mentor and lead a team of business analysts, reviewing deliverables and promoting best practices - Create and maintain detailed documentation including functional specs and user guides - Support User Acceptance Testing by coordinating with relevant teams and stakeholders - Coordinate integration efforts with SAP ERP, CRM, and third-party services using APIs and middleware - Participate actively in Agile and Scrum processes, including writing epics, user stories, and managing backlogs Requirements - Minimum 8 years of experience in e-commerce and digital marketing site implementations - At least 2-3 years experience as a dedicated Business Analyst - Strong functional knowledge of SAP Commerce (Hybris) modules including WCMS, PCM, PIM, and cockpits - Technical understanding of SAP Hybris platform architecture and security concepts - Practical experience in B2B and/or B2C e-commerce domains - Excellent business process and analytical skills with strong problem-solving ability - Effective communication and strong stakeholder management skills - Familiarity with Agile and Scrum methodologies and tools such as Jira and Confluence - English language proficiency at B2 level or higher Nice to have - Experience with Impex data handling in SAP Hybris - Knowledge of SAP ERP and CRM integration techniques - Certification in SAP Commerce Cloud or related technologies

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