Lead Business Analyst

1 day ago

Chennai, Tamil Nadu, India EPAM Systems Full time ₹ 12,00,000 - ₹ 36,00,000 per year

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a Lead Business Analyst specializing in SAP Hybris to bridge the gap between business needs and technical implementation for our SAP Commerce Cloud platform.

You will lead a team of analysts, collaborate with stakeholders, and drive the delivery of scalable e-commerce solutions. Join us to contribute your expertise and help shape our digital commerce projects.

Responsibilities

  • Lead requirements gathering and analysis for e-commerce features such as product search, order management, and promotions
  • Translate business requirements into functional specifications and collaborate with architects and technical leads
  • Manage stakeholder communications to ensure alignment across business owners, project managers, and technical teams
  • Mentor and lead a team of business analysts, reviewing deliverables and promoting best practices
  • Create and maintain detailed documentation including functional specs and user guides
  • Support User Acceptance Testing by coordinating with relevant teams and stakeholders
  • Coordinate integration efforts with SAP ERP, CRM, and third-party services using APIs and middleware
  • Participate actively in Agile and Scrum processes, including writing epics, user stories, and managing backlogs

Requirements

  • Minimum 8 years of experience in e-commerce and digital marketing site implementations
  • At least 2-3 years experience as a dedicated Business Analyst
  • Strong functional knowledge of SAP Commerce (Hybris) modules including WCMS, PCM, PIM, and cockpits
  • Technical understanding of SAP Hybris platform architecture and security concepts
  • Practical experience in B2B and/or B2C e-commerce domains
  • Excellent business process and analytical skills with strong problem-solving ability
  • Effective communication and strong stakeholder management skills
  • Familiarity with Agile and Scrum methodologies and tools such as Jira and Confluence
  • English language proficiency at B2 level or higher

Nice to have

  • Experience with Impex data handling in SAP Hybris
  • Knowledge of SAP ERP and CRM integration techniques
  • Certification in SAP Commerce Cloud or related technologies

We offer

  • Opportunity to work on technical challenges that may impact across geographies
  • Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
  • Opportunity to share your ideas on international platforms
  • Sponsored Tech Talks & Hackathons
  • Unlimited access to LinkedIn learning solutions
  • Possibility to relocate to any EPAM office for short and long-term projects
  • Focused individual development
  • Benefit package:
  • Health benefits
  • Retirement benefits
  • Paid time off
  • Flexible benefits
  • Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

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