Training Manager- BPO
2 days ago
Job Title: Training Manager – BPO Location: Chennai – AMBIT Experience: 8+ Years Role Overview: We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project transitions. Key Responsibilities - Deliver New Hire Induction and Calendar Training Programs. - Research client products/services and provide training solutions during the RFP stage. - Act as a training consultant during new project transitions and deployments. - Support agents during Pilot & Nesting phases, ensuring smooth transition to production. - Conduct technology training for new engineers as per business requirements. - Administer Training Need Analysis (TNA) and skill gap assessments; deliver refresher training for tenured engineers. - Design curriculum, develop content, lab scenarios, and case studies. - Create and deliver training on emerging technologies via classroom, online, or blended formats. - Ensure learner satisfaction and application of skills on the job. - Monitor, track, and measure training effectiveness. - Continuously upgrade knowledge and obtain certifications on new/emerging technologies. Job Specifications Knowledge, Skills & Abilities - Strong knowledge of Networking at SOHO (Small Office/Home Office) level. - Proficiency in Desktop Operating Systems. - Excellent interpersonal and client interfacing skills. - Strong presentation and delivery skills. - Ability to organize, prioritize, and manage multiple tasks. - Resilience under pressure with a focus on results. Desired Candidate Profile: - 8+ years of experience in training management within BPO/IT services. - Proven expertise in curriculum design, content development, and technology training delivery. - Strong stakeholder management and client communication skills. - Certifications in emerging technologies or training methodologies preferred.
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Training Manager- BPO
19 hours ago
Chennai, India Movate Full timeJob Title: Training Manager – BPO Location: Chennai – AMBIT Experience: 8+ Years Role Overview: We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
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Training Manager- BPO
2 hours ago
Chennai, India Movate Full timeJob Title: Training Manager – BPO Location: Chennai – AMBIT Experience: 8+ Years Role Overview: We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
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Training Manager- BPO
2 days ago
Chennai, India Movate Full timeJob Title: Training Manager – BPOLocation: Chennai – AMBITExperience: 8+ YearsRole Overview:We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
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Training Manager- BPO
2 days ago
Chennai, India Movate Full timeJob Title: Training Manager – BPOLocation: Chennai – AMBITExperience: 8+ YearsRole Overview:We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
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Training Manager- BPO
2 days ago
Chennai, India Movate Full timeJob Title: Training Manager – BPOLocation: Chennai – AMBITExperience: 8+ YearsRole Overview:We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
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Training Manager
1 day ago
Chennai, Tamil Nadu, India Movate Technologies Full timeJob Title: Training Manager BPOLocation: Chennai – AMBITExperience: 5+ YearsRole Overview:We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
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Training And Quality Manager
1 week ago
Chennai, Tamil Nadu, India Altruist Technologies Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per yearRole DescriptionThis is a full-time on-site role for a Training and Quality Manager located in Chennai. The Training and Quality Manager will be responsible for developing and implementing training programs, quality control processes, and ensuring consistent delivery of high-quality services. This role includes analyzing training needs, designing curricula,...
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BPO Team Lead
1 week ago
Chennai, Tamil Nadu, India Eureka Outsourcing Solutions Pvt Ltd Full timeRole : BPO Team LeadExperience 2- 5 yearSalary - 3.6 LpaImmediate joining/15 days noticeBPO Team Lead – Job DescriptionJob Summary:Responsible for leading a team of customer support executives, ensuring smooth daily operations, meeting performance targets, and delivering excellent service quality.Key Responsibilities:Supervise and manage a team of BPO...
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BPO Training Director
2 days ago
chennai, India beBeeCareer Full timeTraining Manager - BPOWe are currently looking for an experienced Training Manager to lead comprehensive training initiatives in a Business Process Outsourcing environment.Main Responsibilities:To deliver and manage effective New Hire Induction and Calendar Training Programs that meet business requirements.Conduct thorough research on client...
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Training Coordinator
3 days ago
Sithalapakkam, Chennai, Tamil Nadu, India 3FOLD Training Full time**Job Overview**: **Key Responsibilities**: - **Classroom Management**: Monitor live virtual classes conducted via Zoom, ensuring smooth delivery of training sessions. - **Technical Support**: Provide basic troubleshooting support for Zoom-related technical issues during live sessions. - **Attendance Management**: Track participant attendance and...
