Training Manager- BPO
2 days ago
Job Title: Training Manager – BPOLocation: Chennai – AMBITExperience: 8+ YearsRole Overview:We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project transitions.Key Responsibilities- Deliver New Hire Induction and Calendar Training Programs.- Research client products/services and provide training solutions during the RFP stage.- Act as a training consultant during new project transitions and deployments.- Support agents during Pilot & Nesting phases, ensuring smooth transition to production.- Conduct technology training for new engineers as per business requirements.- Administer Training Need Analysis (TNA) and skill gap assessments; deliver refresher training for tenured engineers.- Design curriculum, develop content, lab scenarios, and case studies.- Create and deliver training on emerging technologies via classroom, online, or blended formats.- Ensure learner satisfaction and application of skills on the job.- Monitor, track, and measure training effectiveness.- Continuously upgrade knowledge and obtain certifications on new/emerging technologies.Job SpecificationsKnowledge, Skills & Abilities- Strong knowledge of Networking at SOHO (Small Office/Home Office) level.- Proficiency in Desktop Operating Systems.- Excellent interpersonal and client interfacing skills.- Strong presentation and delivery skills.- Ability to organize, prioritize, and manage multiple tasks.- Resilience under pressure with a focus on results.Desired Candidate Profile:- 8+ years of experience in training management within BPO/IT services.- Proven expertise in curriculum design, content development, and technology training delivery.- Strong stakeholder management and client communication skills.- Certifications in emerging technologies or training methodologies preferred.
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Training Manager- BPO
2 days ago
Chennai, India Movate Full timeJob Title: Training Manager – BPO Location: Chennai – AMBIT Experience: 8+ Years Role Overview: We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
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Training Manager- BPO
19 hours ago
Chennai, India Movate Full timeJob Title: Training Manager – BPO Location: Chennai – AMBIT Experience: 8+ Years Role Overview: We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
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Training Manager- BPO
2 hours ago
Chennai, India Movate Full timeJob Title: Training Manager – BPO Location: Chennai – AMBIT Experience: 8+ Years Role Overview: We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
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Training Manager- BPO
2 days ago
Chennai, India Movate Full timeJob Title: Training Manager – BPOLocation: Chennai – AMBITExperience: 8+ YearsRole Overview:We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
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Training Manager
1 day ago
Chennai, Tamil Nadu, India Movate Technologies Full timeJob Title: Training Manager BPOLocation: Chennai – AMBITExperience: 5+ YearsRole Overview:We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
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Training And Quality Manager
1 week ago
Chennai, Tamil Nadu, India Altruist Technologies Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per yearRole DescriptionThis is a full-time on-site role for a Training and Quality Manager located in Chennai. The Training and Quality Manager will be responsible for developing and implementing training programs, quality control processes, and ensuring consistent delivery of high-quality services. This role includes analyzing training needs, designing curricula,...
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BPO Team Lead
1 week ago
Chennai, Tamil Nadu, India Eureka Outsourcing Solutions Pvt Ltd Full timeRole : BPO Team LeadExperience 2- 5 yearSalary - 3.6 LpaImmediate joining/15 days noticeBPO Team Lead – Job DescriptionJob Summary:Responsible for leading a team of customer support executives, ensuring smooth daily operations, meeting performance targets, and delivering excellent service quality.Key Responsibilities:Supervise and manage a team of BPO...
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BPO Training Director
2 days ago
chennai, India beBeeCareer Full timeTraining Manager - BPOWe are currently looking for an experienced Training Manager to lead comprehensive training initiatives in a Business Process Outsourcing environment.Main Responsibilities:To deliver and manage effective New Hire Induction and Calendar Training Programs that meet business requirements.Conduct thorough research on client...
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Training Coordinator
3 days ago
Sithalapakkam, Chennai, Tamil Nadu, India 3FOLD Training Full time**Job Overview**: **Key Responsibilities**: - **Classroom Management**: Monitor live virtual classes conducted via Zoom, ensuring smooth delivery of training sessions. - **Technical Support**: Provide basic troubleshooting support for Zoom-related technical issues during live sessions. - **Attendance Management**: Track participant attendance and...
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BPO Senior Manager
7 days ago
Chennai, India NTT Full timeJOB DESCRIPTION Oversees the operations of team and ensure goals are met and service levels adhere to established quality standards Demonstrates high level of leadership, interpersonal and client relationship skills Provide expertise and guidance to the team on administrative and process aspects. Serves as liaison between team, clients, leadership, and...
