Training Manager- BPO
2 days ago
Job Title: Training Manager – BPOLocation: Chennai – AMBITExperience: 8+ YearsRole Overview:We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project transitions.Key Responsibilities- Deliver New Hire Induction and Calendar Training Programs.- Research client products/services and provide training solutions during the RFP stage.- Act as a training consultant during new project transitions and deployments.- Support agents during Pilot & Nesting phases, ensuring smooth transition to production.- Conduct technology training for new engineers as per business requirements.- Administer Training Need Analysis (TNA) and skill gap assessments; deliver refresher training for tenured engineers.- Design curriculum, develop content, lab scenarios, and case studies.- Create and deliver training on emerging technologies via classroom, online, or blended formats.- Ensure learner satisfaction and application of skills on the job.- Monitor, track, and measure training effectiveness.- Continuously upgrade knowledge and obtain certifications on new/emerging technologies.Job SpecificationsKnowledge, Skills & Abilities- Strong knowledge of Networking at SOHO (Small Office/Home Office) level.- Proficiency in Desktop Operating Systems.- Excellent interpersonal and client interfacing skills.- Strong presentation and delivery skills.- Ability to organize, prioritize, and manage multiple tasks.- Resilience under pressure with a focus on results.Desired Candidate Profile:- 8+ years of experience in training management within BPO/IT services.- Proven expertise in curriculum design, content development, and technology training delivery.- Strong stakeholder management and client communication skills.- Certifications in emerging technologies or training methodologies preferred.
-
Training Manager- BPO
2 days ago
Chennai, India Movate Full timeJob Title: Training Manager – BPO Location: Chennai – AMBIT Experience: 8+ Years Role Overview: We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
-
Training Manager- BPO
22 hours ago
Chennai, India Movate Full timeJob Title: Training Manager – BPO Location: Chennai – AMBIT Experience: 8+ Years Role Overview: We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
-
Training Manager- BPO
6 hours ago
Chennai, India Movate Full timeJob Title: Training Manager – BPO Location: Chennai – AMBIT Experience: 8+ Years Role Overview: We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
-
Training Manager- BPO
2 days ago
Chennai, India Movate Full timeJob Title: Training Manager – BPOLocation: Chennai – AMBITExperience: 8+ YearsRole Overview:We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
-
Training Manager- BPO
2 days ago
Chennai, India Movate Full timeJob Title: Training Manager – BPOLocation: Chennai – AMBITExperience: 8+ YearsRole Overview:We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
-
Training Manager
1 day ago
Chennai, Tamil Nadu, India Movate Technologies Full timeJob Title: Training Manager BPOLocation: Chennai – AMBITExperience: 5+ YearsRole Overview:We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. The ideal candidate will design, deliver, and evaluate training programs that ensure workforce readiness, client satisfaction, and seamless project...
-
Training And Quality Manager
2 weeks ago
Chennai, Tamil Nadu, India Altruist Technologies Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per yearRole DescriptionThis is a full-time on-site role for a Training and Quality Manager located in Chennai. The Training and Quality Manager will be responsible for developing and implementing training programs, quality control processes, and ensuring consistent delivery of high-quality services. This role includes analyzing training needs, designing curricula,...
-
BPO Team Lead
1 week ago
Chennai, Tamil Nadu, India Eureka Outsourcing Solutions Pvt Ltd Full timeRole : BPO Team LeadExperience 2- 5 yearSalary - 3.6 LpaImmediate joining/15 days noticeBPO Team Lead – Job DescriptionJob Summary:Responsible for leading a team of customer support executives, ensuring smooth daily operations, meeting performance targets, and delivering excellent service quality.Key Responsibilities:Supervise and manage a team of BPO...
-
BPO Training Director
2 days ago
chennai, India beBeeCareer Full timeTraining Manager - BPOWe are currently looking for an experienced Training Manager to lead comprehensive training initiatives in a Business Process Outsourcing environment.Main Responsibilities:To deliver and manage effective New Hire Induction and Calendar Training Programs that meet business requirements.Conduct thorough research on client...
-
Training Coordinator
3 days ago
Sithalapakkam, Chennai, Tamil Nadu, India 3FOLD Training Full time**Job Overview**: **Key Responsibilities**: - **Classroom Management**: Monitor live virtual classes conducted via Zoom, ensuring smooth delivery of training sessions. - **Technical Support**: Provide basic troubleshooting support for Zoom-related technical issues during live sessions. - **Attendance Management**: Track participant attendance and...
