Payroll Specialist

Job Description Position Title: Payroll Specialist - U S Function/Group: GSS/HRSS/International Payroll Country: India Location: Mumbai Pay Grade: PG 40 - Specialized Support Job Type: Full time Role Reports to: Payroll Team Lead - US Geographical Scope: Global Percentage of travel required: Sponsor Job Overview Payroll Specialist is expected to: . Administers assigned components of payroll processing to ensure completeness, accuracy and timeliness of payments for countries supported . Liaises with Payroll Vendor, HR, and Finance team members . Delivers service excellence to employees, managers and HR professionals Job Responsibilities 75% of Time Payroll Processing: . Performs the day to day payroll processing activities including payroll inputs . Analyze and prioritizes incoming work to ensure data is processed by the cut-off date . Audits payroll and time and labor data and corrects data as necessary . Produces timely and accurate gross to net processing and pay distribution . Participate in year-end expat remuneration audits, including resolving reconciling items related to processing . Provides level 2 inquiry payroll support and provides applicable guidance . Process Garnishments, Court and Child Support orders . Responsible for calculating and collecting overpayments monitor internal collections process . Accountable for the transactional process workand data entry, ongoing HR process harmonization/improvement . Responsible for effective and efficient delivery of Payroll across network - deliver SLA's (service level agreement's), KPIs (Key Performance Indicators), metrics/measures . Effectively communicate with diverse Stakeholders . Provide timely updates to Stakeholders and proactively resolve issues . Demonstrate a high level of customer orientation towards stakeholders . Build a trusting and effective relationship with payroll vendors / partners . Support the queries/requests regarding payroll 20% of Time Reporting & MIS: . Ownership of the end to end payroll processing of all supported markets . Creation of Monthly / quarterly PPT decks for payroll service review calls . Dashboard updation . Responsible for all reporting and reconciliations, Payroll tax updates, including the oversight of all year-end activities with vendor . Update of Payroll KPI reports on time and correctly as soon as payroll is over . Supporting Audit and other adhoc reporting requirements . Testing - provide support for Testing (initial and any ongoing) 5% of Time Strategies: . Be the go-to person for information and guidance on payroll processes . Maintain and update related process documentations for training and business continuity . Drive process improvement through Continuous Improvement tools . Identify & share best practices across other teams, internal and external stakeholders . Identify and leverage HMM opportunities . Perform activities with metrics focus . Automate processes and adopt technology where needed Desired Profile Education Minimum Degree Requirements: Bachelors Preferred Degree Requirements: Bachelors Preferred Major Area of Study: Global University degree preferred Required Professional Certifications: - Preferred Professional Certifications: - Experience Minimum years of related experience required: 3 - 5 years of US Payroll experience preferred Preferred years of related experience: 3 - 5 years customer service experience preferred Specific Job Experience or Skills Needed . Ability to partner with peers and project team members and demonstrate collaborative and effective teamwork . Ability to work cross-functionally and learn quickly . Ability and willingness to adapt to a dynamic set of standards and tools . Ability to function as a creative self-starter and to work independently . Knowledge of technical systems preferred (Workday, SaaS and other) . Strong prioritization & time management skills . Multitasking is must Competencies/Behaviors required for job . Integrity and Candor . Challenge and Question with Courage . High level of collaboration . Drives results by building high-trust relationships at all levels . Navigates the organization and understands the complexity of a global services group . Strong communication skills to both a technical and non-technical audience . Ability to execute technological change and process improvements . Flexibility to handle changing work demands . Attentive listening skills and attention to detail are necessary to be effective in this role