Mice Operations Executive

3 days ago


Gurugram India Aabee Full time

Job Description Job Title: Mice Operation Executive Experience: 3 to 6 Role: Permanent Location: Gurgaon Roles and responsibilities: Customized Itinerary Planning: - Curate personalized travel plans keeping clients needs in mind. - Collaborate internally to create and deliver customized itineraries that delight clients. - Advise clients on bespoke experiences that enhance their travel journey. Booking & Operations Management: - Handle international online hotel bookings, resolving tour-related issues, amendments, sold-out situations, transfers, sightseeing, and payment discrepancies. - Manage book-out cases, last-minute bookings, and special requests efficiently. - Provide expert solutions to pre-travel and post-travel inquiries within deadlines. - Make reservations for tours, including hotels, coaches, restaurants, and sightseeing. - Desired Candidate Profile: - Proven experience in negotiating exclusive B2B rates, increasing profitability. - Expertise in handling on-ground operations for seamless client experiences and positive feedback. - Proficient in travel portals likeTBO, REZLIVE, GRN, and experience with multiple Destination Management Companies (DMCs) across various countries. Qualifications and experience: - Any Graduate/ Post Graduate - 3 to 6 years in Hotel bookings - Strong communication Skills


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