Manager - Consulting & Growth, Bengaluru

Job Description

Role Overview

We are seeking a strategic thinker and trusted advisor with a passion for insights to join our team as Manager - Consulting & Growth. This opportunity is ideal for someone who excels at building strong client relationships and has a deep understanding of tech industry trends and dynamics.

You will serve as a trusted advisor to our clients helping them navigate industry shifts and unlock new opportunities by leveraging Counterpoints robust repository of data, insights, and expertise. This is not a traditional sales role; it is a consultative, relationship-focused position at the intersection of research, strategy, and client success.

Key Responsibilities

Client Engagement and Strategic Solutions

- Build, nurture, and manage strong relationships with both new and existing clients.
- Understand client goals, industry challenges, and strategic needs to co-create tailored research and consulting solutions.
- Act as a thought partner to clients and position Counterpoint as a trusted strategic advisor.

Consulting and Business Development

- Lead strategic discussions with clients to upsell and cross-sell consulting engagements, subscriptions, and bespoke solutions.
- Support clients across the research lifecycle from requirement gathering to final delivery ensuring relevance and impact.
- Collaborate with analysts and service leads to frame compelling research deliverables and consulting proposals.

Cross-functional Collaboration

- Work closely with the marketing and analyst teams to shape go-to-market strategies and improve client offerings.
- Act as the voice of the client internally, ensuring client needs are well understood and addressed by the research team.

Client Onboarding

- Lead onboarding for new clients and help them navigate Counterpoints offerings to maximize value.

Performance Metrics and Reporting

- Track and report key performance indicators related to client growth, engagement, and satisfaction.
- Provide regular business development updates to senior leadership.

Proposal and Contract Management

- Lead creation and negotiation of proposals, MSAs, SoWs, and contracts, ensuring alignment with both client needs and internal policies.

Client Feedback and Growth

- Actively gather client feedback to enhance services, identify gaps, and inform future offerings.
- Execute client growth plans and help shape long-term account strategies.

Requirements:

- 57 years of experience in consulting, client engagement, partnerships, business development, or research advisory
- Strong background in B2B client-facing roles ideally from consulting, strategy, market research, or tech services
- Excellent communication and presentation skills with the ability to translate complex insights into actionable client outcomes
- Proven ability to manage enterprise-level relationships and drive revenue through consultative selling
- Deep interest in technology trends, innovation, and business strategy
- Comfortable working in fast-paced, cross-functional, and global team environments
- Ability to work independently, prioritize effectively, and balance multiple, disparate work streams
- The candidate should be comfortable working with a revenue target
- Positive attitude and collaborative approach. Teamwork capabilities are fundamental. Flexibility, initiative, and problem-solving are also required. The candidate should be a dynamic and enthusiastic person geared towards identifying business opportunities and comfortable working under pressure and coping easily with change.
- Desired skill and experience heads: Market Research, Secondary Research, Market Intelligence, Data Analysis, Microsoft Office, Analytical Skills, Teamwork, Writing

Benefits & Perks:

- Competitive compensation.
- Collaborate & grow with a global network of industry pioneers and experts.
- Engage & provide insights directly with leading tech companies.
- Cultivate your expertise through continuous learning, training and coaching.
- Progressive sabbatical opportunities.
- Fun, vibrant work atmosphere (frequent contests and challenges with cash gifts around the year).
- Annual training retreats to exotic destinations (previous locations: Phu Quoc, Bali, Kuala Lumpur, Bangkok, Ko Samui, Dubai, Hong Kong etc).
- Annual support for tech gadgets such iPhones and Android smartphones.

Location: Bengaluru, India

- You are willing to work from our Bengaluru office, as the role is based exclusively out of this location.

How to Apply

- Apply via our website (click 'Apply for This Job and attach your CV along with a cover letter)
- Please explain why you are applying and why you are the right fit for the role. Keep your response as concise as possible.

What We Can Offer

- Competitive base salary + bonus based on company performance. As a key member of the team, you will have a direct impact on company performance.
- In addition to financial remuneration, you will have the rare opportunity to grow with a young company that is already making its mark on the global stage.

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