It Service Partner
2 weeks ago
About Us Imagine Your Future with Us Since 1971 Paychex has been at the forefront of simplifying HR payroll and benefits for American businesses Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees With our award-winning training and endless opportunities for growth and development you can build a lifelong career with us We pride ourselves on fostering an inclusive and innovative culture Our leaders are here to support your career journey they and our dedicated employees embody the values that drive us to support each other our clients and our communities Join us to pursue your passion and unleash your potential Overview Provides first-level support in multiple products or applications while exemplifying strong proficiency in customer service Responsibilities Receives calls from internal employees and is the first-line end user single point of contact to resolve technical related issues Follows documented policies and procedures for effective request issue recording and tracking while delivering quality customer service Keeps end users informed on request or incident status and progress Makes an assessment of requests incidents attempting to resolve them or refers them to second-line and third-party support groups based on agreed operational and service level agreements Utilizes adds to fixes or flags various reference manuals knowledge base and publications used by IT Support and other staff in order to effectively share knowledge within the organization Ensures adherence to Paychex standards in order to maintain a standardization of process service and tools for call and incident management Responsible for adhering to phone queue and click to chat staffing schedules and actions required to meet incident management service levels Complies with internal and external auditing requirements data integrity confidentiality and has zero exceptions to compliance to fulfill key control objectives for Sarbanes Oxley Advocates on behalf of end user and business partners for process improvements to products and services Qualifications Bachelor s Degree in Business or Computer Science - Preferred 1 year of experience in Customer Service or Product Support Live the Paychex Values Act with uncompromising integrity Provide outstanding service and build trusted relationships Drive innovation in our products and services and continually improve our processes Work in partnership and support each other Be personally accountable and deliver on commitments Treat each other with respect and dignity Not sure if you meet every requirement At Paychex we know that great talent comes in many forms If you re passionate about the role but don t check every box we still encourage you to apply You might be the right fit - either for this position or another opportunity with us Paychex is an equal opportunity employer that fosters a workplace culture of Diversity Equity Inclusion Our valued employees and commitment to DEI are the essence of our internal and external success
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Client services partner
2 weeks ago
Bangalore, India Polestar Analytics Full timeWe are seeking a dynamic and experienced GCC Sales Individual to drive the growth of our professional services within Global Capability Centers (GCCs). The ideal candidate will specialize in selling Data Analytics, Engineering, Artificial Intelligence (AI), and Enterprise Performance Management (EPM) services to GCC clients, enabling them to optimize their...
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Partner Service Architect
2 days ago
Bengaluru, Karnataka, India Palo Alto Networks Full time**Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...
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IT Service Partner
2 days ago
Bengaluru, Karnataka, India Paychex Full timeReceives calls from internal employees and is the first-line end user single point of contact to resolve technical related issues. - Follows documented policies and procedures for effective request/issue recording and tracking while delivering quality customer service. Keeps end users informed on request or incident status and progress - Makes an assessment...
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IT Service Partner
2 weeks ago
Bengaluru, Karnataka, India Paychex Full timeReceives calls from internal employees and is the first-line end user single point of contact to resolve technical related issues. - Follows documented policies and procedures for effective request/issue recording and tracking while delivering quality customer service. Keeps end users informed on request or incident status and progress - Makes an assessment...
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Client Partner
1 week ago
bangalore, India Incresco Full timeAbout UsWe are a fast-growing consulting company working across web, mobile, cloud, and AI/ML solutions. Our clients trust us to deliver impact—not just projects. We’re now looking for a Client Partner who can take ownership of accounts, grow revenue, and open new doors.This is not a “maintenance” role. This is a growth + ownership role.What You’ll...
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Director, Sales Operations
5 days ago
Bangalore, Karnataka, India blue yonder Full timeScope Blue Yonder is seeking an accomplished and driven Director Sales Operations to support our Professional Services Sales and Renewals Partner organizations Based in India this role is pivotal in driving operational excellence aligning global teams and enabling the continued growth of Blue Yonder s services and renewals business Reporting to the Corporate...
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Hr Partner
4 weeks ago
Bangalore, Karnataka, India Lenovo Full timeHR PartnerGeneral InformationReq WD00075655Career area Human ResourcesCountry Region IndiaState KarnatakaCity BANGALOREDate Wednesday December 11 2024Working time Full-timeAdditional Locations India - Karnxc4x81taka - Bangalore India - Karnxc4x81taka - BANGALORE Why Work at LenovoWe are Lenovo We do what we say We own what we do We WOW our...
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Client Partner
7 days ago
bangalore, India Incresco Full timeAbout Us We are a fast-growing consulting company working across web, mobile, cloud, and AI/ML solutions . Our clients trust us to deliver impact—not just projects. We’re now looking for a Client Partner who can take ownership of accounts, grow revenue, and open new doors. This is not a “maintenance” role. This is a growth + ownership role . What...
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Concierge Partner
3 weeks ago
Bangalore, Karnataka, India Consilio Full timeOverview About company Consilio stands as the global leader in eDiscovery document review flexible legal talent and legal advisory transformation consulting services With its Consilio Complete suite of capabilities the company empowers multinational law firms and corporations using innovative software cost-effective managed services and deep legal...
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Client Partner
1 week ago
bangalore district, India Incresco Full timeAbout Us We are a fast-growing consulting company working across web, mobile, cloud, and AI/ML solutions . Our clients trust us to deliver impact—not just projects. We’re now looking for a Client Partner who can take ownership of accounts, grow revenue, and open new doors. This is not a “maintenance” role. This is a growth + ownership role . What...
