L1 Service Desk Support

Profile: Service Desk Technician L1/L2 Exp: - 5+ Years NP: 15 - 30 Days Location : Pune Detailed JD: - Performing remote troubleshooting through diagnostic techniques and pertinent questions - 24*7 support to End user Remotely - Handling Tickets, creating, monitoring, updating, resolving issues reported over SNOW ticketing tool. - Willing to accept new...

ROLE : SERVICE DESK (Technical Voice Support) - LOCATION : Pune JOB DESIGNATION : IT service desk JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through...

Profile: Service Desk Technician L1/L2Exp: 5+ YearsNP: DaysLocation : PuneDetailed JD: Performing remote troubleshooting through diagnostic techniques and pertinent questions 24*7 support to End user Remotely Handling Tickets, creating, monitoring, updating, resolving issues reported over SNOW ticketing tool. Willing to accept new responsibilities, acquire...

ROLE :SERVICE DESK (Technical Voice Support)LOCATION : PuneJOB DESIGNATION :IT service deskJOB DESCRIPTION :Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple...

Job Title : L1 Helpdesk Service Agent Roles and Responsibilities Excellent verbal & written communication skills in Arabic Language to connect with Internal & External Customers. - Should be efficient in handling L1 service desk & call support activities in Arabic Language for Airports/ Airlines - Have understanding of troubleshooting, setting up Outlook...

Service Desk Analyst. This role will provide support to users of the for the Student Information System implemented across all onboarded School Districts in Ontario.The Service Desk Analyst will:Analyze and resolve technical problems for School DistrictsActs as technical resource for L1 staff in troubleshooting, diagnosing and resolving incidents for all...

Service Desk Analyst. This role will provide support to users of the for the Student Information System implemented across all onboarded School Districts in Ontario. The Service Desk Analyst will:Analyze and resolve technical problems for School Districts Acts as technical resource for L1 staff in troubleshooting, diagnosing and resolving incidents for all...

Service Desk Analyst. This role will provide support to users of the for the Student Information System implemented across all onboarded School Districts in Ontario. The Service Desk Analyst will:Analyze and resolve technical problems for School Districts Acts as technical resource for L1 staff in troubleshooting, diagnosing and resolving incidents for all...

Job Description: Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice ) Experience : 1 - 4 Years Max Grid : 4 - 6 LPA Job Location : Mumbai and GIFT City Mumbai : Bandra East, Mumbai GIFT City : Gandhinagar, Gujarat Shift : 18*7 EST Notice Period : Immediate - 30 Days Roles and Responsibilities: - Resolving L1 Service...

**Job Description: Peoplesoft L1 Support** Imagine New Horizons We are seeking L1 Support Engineers, having experience in PeopleSoft Finance Domain, to work with our Digital Enterprise Solutions team. What will be your job / Challenges to be handled? As part of this team, you will be responsible for PeopleSoft L1 Support which includes supporting the end...

Job Description: Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice ) Experience : 1 - 4 Years Max Grid : 4 - 6 LPA Job Location : Mumbai and GIFT City Mumbai : Bandra East, Mumbai GIFT City : Gandhinagar, Gujarat Shift : 18*7 EST Notice Period : Immediate - 30 Days Roles and Responsibilities: - Resolving L1 Service...

Job Description: Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice ) Experience : 1 - 4 Years Max Grid : 4 - 6 LPA Job Location : Mumbai and GIFT City Mumbai : Bandra East, Mumbai GIFT City : Gandhinagar, Gujarat Shift : 18*7 EST Notice Period : Immediate - 30 Days Roles and Responsibilities: - Resolving L1 Service...

**JD for that Profile-** - 3-4 Yrs Hands-on exp as service Desk Engineer - knowledge or experience o**n Manage engine ticketing tool preferable**.. - L1 basic troubleshooting on EUS- Like MS office/outlook etc - Good communication skills. - Customer Interaction, - Knowledge on ITIL. - **Females are only required** Thanks Varsha Easwaran 9869816404 **Job...

**Role**: Customer Support /Service Desk **Responsibilities**: - **Customer Support**_: - **International Voice Experience **is must. - **Excellent communication skills** to attend/resolve client issues on calls/chat/mail. - Analytical problem solvers who will understand issues and to resolve customer issues. - Problem solving skills and quick thinking to...

Role: Customer Support /Service Desk **Responsibilities**: - **Customer Support**_: - **International Voice Experience **is must. - **Excellent communication skills** to attend/resolve client issues on calls/chat/mail. - Analytical problem solvers who will understand issues and to resolve customer issues. - Problem solving skills and quick thinking to own...

**Date Posted**: - 6/4/2024 **Job Function**: - IT Support **Location**: - Pune MH - IND **Offered Salary**: - Competitive **_Responsibilities:_** - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...

Mindpool is hiring for an Associate Service Desk in Pune. **Job Requirement**: - Excellent English communication skills. - Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US. - 1 - 2.5 years of experience (preferable). - Experience working in 24X7 voice support functions. - Ready...

Mindpool is hiring for an Associate Service Desk in Pune. **Job Requirement**: - Excellent English communication skills. - Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US. - 1 - 2.5 years of experience (preferable). - Experience working in 24X7 voice support functions. - Ready...

:  Should have 1 -2 years of experience in Finnone Application Logging of new incident tickets service requests in IT helpdesk tool for issues reported through call or email Monitoring of tickets logged through ticketing tool First Point of Contact and entry point for Business User’s Incidents and Service Requests Monitoring of mass incident...

Demand is for Service Desk + Windows OS troubleshooting + Good Communication skillsSupport Window:24*5Location:Phase 1, Hinjewadi, Pune.Transport:No transport provided (self-travel)Skills Required:Experience: Min 1.5 years of relevant experienceWorking knowledge of fundamental operations of relevant software background and others.Knowledge of relevant call...