Service Desk

TCS hiring!!Role: Service Desk AnalystLocation: PuneExperience: 3-8Immediate joiners preferredMust Have:Act as Single point of contact as Customer Global Service DeskA significant responsibility of Service Desk Analysts is to manage support requests that can come through a range of networks, such as email, chat, and telephone. They must document issue...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

Role**:Service Desk** Experience: 1-2 Years Salary Upto 3.5Lpa Location: Pune **Job Description**: - Excellent communication skills - **CEFR : B2, C1, C2**. Please add the communication level as per the CEFR framework while profiles are shared. - Work experience on Service Desk with good knowledge on **VPN, O365, remote support, active directory,...

Essential Duties and Responsibilities:Provide end user support via phone, email, and chat to support business users get back to functioning smoothly Utilize Service Desk software to log, maintain and close tickets as requiredTechnical understanding and ability to resolve issues with laptop / desktop / Citrix end user platformsTechnical understanding and...

TCS hiring!! Role: Service Desk Analyst Location: Pune Experience: 3-8 Immediate joiners preferred Must Have: Act as Single point of contact as Customer Global Service Desk A significant responsibility of Service Desk Analysts is to manage support requests that can come through a range of networks, such as email, chat, and telephone. They must document...

TCS hiring!!Role: Service Desk AnalystLocation: PuneExperience: 3-8Immediate joiners preferredMust Have:Act as Single point of contact as Customer Global Service DeskA significant responsibility of Service Desk Analysts is to manage support requests that can come through a range of networks, such as email, chat, and telephone. They must document issue...

TCS hiring!!Role: Service Desk AnalystLocation: PuneExperience: 3-8Immediate joiners preferredMust Have:Act as Single point of contact as Customer Global Service DeskA significant responsibility of Service Desk Analysts is to manage support requests that can come through a range of networks, such as email, chat, and telephone. They must document issue...

TCS hiring!!Role: Service Desk AnalystLocation: PuneExperience: 3-8Immediate joiners preferredMust Have:Act as Single point of contact as Customer Global Service DeskA significant responsibility of Service Desk Analysts is to manage support requests that can come through a range of networks, such as email, chat, and telephone. They must document issue...

Role - Service Desk - Experience - 4+yrs - Location - Pune - Work mode - WFO - Requirements - 4+ years of experience in service desk & enterprise desk support, Windows 7 and 10 proficiency, O365, Active Directory, Antivirus, Network troubleshooting should have either TM/ SME / Shift lead exp. Interested can call or whatsapp Nishi Singh 7905661467 **Job...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...

Greetings from Tata Consultancy Services!!We are hiring for Service Desk Agent !!Experience: 1-4 yearsLocation: Chennai, Pune, NoidaRequired Technical Skillset: Service Desk, Communication, Voice support, Technical supportInterview Date: 11 -Sep-2024 (Wednesday)Mode of Interview: OnlineTCS Eligibility Criteria:BE/B.Tech/MCA/M.Sc./MS with minimum 3...

Job Description: - Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes. - Be logged-in and available to answer calls through our global Service Desk call centre solution. - Actively participate in team meetings and suggest opportunities for continual improvement. - Support Service Desk KPI/TTI...

Excellent communication skills - **CEFR : B2, C1, C2**. Please add the communication level as per the CEFR framework while profiles are shared. - Work experience on Service Desk with good knowledge on **VPN, O365, remote support, active directory, troubleshooting - printer issues, Bit locker, MS teams, BSOD, bitlocker, driver installation, Printer and wifi...

Greetings from Tata Consultancy Services!!We are hiring forService Desk Agent!!Experience: 1-4yearsLocation: Chennai, Pune, NoidaRequired Technical Skillset:Service Desk, Communication, Voice support, Technical supportInterview Date: 11 -Sep-2024 (Wednesday)Mode of Interview:OnlineTCS Eligibility Criteria:BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...

OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...

Description:   Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes.  Be logged-in and available to answer calls through our global Service Desk call centre solution.  Actively participate in team meetings and suggest opportunities for continual improvement.  Support Service Desk...

Job Profile Name - Service Desk Executive - Experience Required - 2- 4 years - Skills Required - Citrix, service desk, office 365 - Work Location - Pune - Position Required - 5 - Detail Job Description - Job description - Specific tool usage of advanced features, ticket management, critical incident management, and usage of reports based on different views...

Greetings from Tata Consultancy Services!! We are hiring for Service Desk Agent !! Experience: 1-4 years Location: Chennai, Pune, Noida Required Technical Skillset: Service Desk, Communication, Voice support, Technical support Interview Date: 11 -Sep-2024 (Wednesday) Mode of Interview: Online TCS Eligibility Criteria: BE/B.Tech/MCA/M.Sc./MS with...