Service Desk Role

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

Role**:Service Desk** Experience: 1-2 Years Salary Upto 3.5Lpa Location: Pune **Job Description**: - Excellent communication skills - **CEFR : B2, C1, C2**. Please add the communication level as per the CEFR framework while profiles are shared. - Work experience on Service Desk with good knowledge on **VPN, O365, remote support, active directory,...

About the RoleWe are seeking an experienced IT Service Desk Analyst to join our team at TransPerfect. As a Senior Service Desk Analyst, you will play a crucial role in providing exceptional support to our customers by troubleshooting and resolving technical issues efficiently.Key Responsibilities:Assist customers with escalated service requests, incidents,...

Wipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location. Interested candidat es can share the ir updated CV on 6292217343 (Whats App ) with t he subject line "Service Desk Analyst Pune". PLEASE DO NOT CALL on the given number. Eligibility Criteria: Graduation is mandatory ...

Wipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location.Interested candidates can share their updated CV on 6292217343 (WhatsApp) with the subject line "Service Desk Analyst Pune".PLEASE DO NOT CALL on the given number.Eligibility Criteria:- Graduation is mandatory- Excellent English Communication skills is...

Wipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location.Interested candidat es can share the ir updated CV on 6292217343 (WhatsApp ) with t he subject line "Service Desk Analyst Pune".PLEASE DO NOT CALL on the given number.Eligibility Criteria:Graduation is mandatoryExcellent English Communication skills...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

Role : Global IT Service Desk Experience : Min 2 years as a Global IT Service Desk Analyst Location : Hinjewadi, Pune Salary : Up to 6.5 LPA Education : Graduation Skills : Office 365, Troubleshooting, Configuration, ITIL, Change Management, Problem Management, Incident and Major Incident Management Notice : Immediate Shift : Night Shift Working Days...

OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...

Role OverviewThe Service Desk Lead is a crucial role at Wipro, responsible for overseeing the support and escalation process for agents. This position requires a high level of customer-centricity, effective communication, and problem-solving skills. The successful candidate will work closely with the Service Desk team to ensure prompt delivery of service,...

Role : International Service Desk Experience : Min 3 years of experience of International Service Desk Salary : Up to 6 LPA Education : HSC/Graduation Skills : Outlook, Office 365, Ticket, Outlook, Blur Screen error Notice : Immediate Location : Hinjewadi, Pune Shift : Night Shift Pay: Up to ₹500,000.00 per year Shift: - Night shift - US...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...

Excellent communication skills - **CEFR : B2, C1, C2**. Please add the communication level as per the CEFR framework while profiles are shared. - Work experience on Service Desk with good knowledge on **VPN, O365, remote support, active directory, troubleshooting - printer issues, Bit locker, MS teams, BSOD, bitlocker, driver installation, Printer and wifi...

Total Exp: Min 6 Years Relevant as Lead/Manager: 3 Years Location: Hyderabad/Pune and Bangalore. Band: B2/B3 Should have real time experience in Global Service Desk experience. Role purpose: The Service Desk Manager is responsible for one delivery center to ensure all Metrics are measured and adhered. Owner of key measurements, Service Levels, and critical...

Wipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location. Interested candidates can share their updated CV on 6292217343 (Whats App) with the subject line "Service Desk Analyst Pune". PLEASE DO NOT CALL on the given number. Eligibility Criteria: Graduation is mandatory Excellent English Communication skills is...

Job OverviewWe are seeking a highly skilled Service Desk Operations Manager to join our team at Wipro. This role is responsible for ensuring the effective operation of our service desk, providing exceptional customer service and delivering high-quality results.

Total Exp: Min 6 YearsRelevant as Lead/Manager: 3 YearsLocation: Hyderabad/Pune and Bangalore.Band: B2/B3Should have real time experience in Global Service Desk experience.Role purpose: The Service Desk Manager is responsible for one delivery center to ensure all Metrics are measured and adhered. Owner of key measurements, Service Levels, and critical...

Total Exp: Min 6 YearsRelevant as Lead/Manager: 3 YearsLocation: Hyderabad/Pune and Bangalore.Band: B2/B3Should have real time experience in Global Service Desk experience.Role purpose: The Service Desk Manager is responsible for one delivery center to ensure all Metrics are measured and adhered. Owner of key measurements, Service Levels, and critical...

Wipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location. Interested candidat es can share their updated CV on 6292217343 (WhatsApp ) with the subject line "Service Desk Analyst Pune". PLEASE DO NOT CALL on the given number. Eligibility Criteria: Graduation is mandatory Excellent English Communication...