Service Desk Analyst

3 weeks ago

pune, India Wipro Full time
Wipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location.
Interested candidates can share their updated CV on 6292217343 (WhatsApp) with the subject line "Service Desk Analyst Pune".
PLEASE DO NOT CALL on the given number.
Eligibility Criteria:
- Graduation is mandatory
- Excellent English Communication skills is mandatory.
- Freshers or minimum 1 year experience into IT Service Desk on paper
Desired Candidate Profile
- Freshers are eligible.
- Candidate should have 0-1 year of on paper experience as a Service Desk Analyst.
- Candidates must have excellent and fluent communication skills in English.
- Candidates should have experience into troubleshooting to support service desk tickets for associates.
- Candidates must have on paper experience and knowledge about networking concepts like DHCP, DNS, TCP/IP, VPN and technologies/Active Directory/BSOD/VDI /OS365.
- Only Graduates are eligible.
- Flexible and Open to working in a 24x7 environment with rotating shifts including night shifts and rotating weeks off including holidays.
- Self-motivated achiever who gains satisfaction from providing excellent customer service.
- Candidates must have good technical skills with basic networking concepts.
- Candidates have to be immediate joiners.
- Candidates should be comfortable with work from office.
- Candidates should be located within 25 kms of boundary from office location.
- Candidates must have all employment documents (releasing letter, experience letter, offer letter and play slips) from their previous work experience (if experienced).
- Candidates should have all their marksheets and certificates.
- Candidates must have all government ID proofs (AADHAR CARD & PAN CARD)
Interested candidates share their updated resumes on WhatsApp on 6292217343 ( DO NOT CALL) with the subject line as "Service Desk Analyst"
Perks and Benefits
- Permanent and full time opportunity
- One way cab facility
- Direct payroll of Wipro
- Incentives and allowances

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