Service Desk
6 months ago
Job Description:
Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice )
Experience : 1 - 4 Years
Max Grid : 4 - 6 LPA
Job Location : Mumbai and GIFT City
Mumbai : Bandra East, Mumbai
GIFT City : Gandhinagar, Gujarat
Shift : 18*7 EST
Notice Period : Immediate - 30 Days
Roles and Responsibilities:
- Resolving L1 Service Desk Issues ( Phone and Chat )
- Account ( Lock/Unlock ), Password, Network/Connectivity/VPN, Outlook related
- Tools and Technology :Ticketing Solution : Remedy
Technology Solution : Avaya
Chat Platform : Amelia
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹500,000.00 per year
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Evening shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
-
Service desk lead
6 months ago
Pune, India Wipro Full timeRole Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...
-
Service Desk
6 months ago
Pune, India SKYLARK HR SOLUTIONS Full timeRole**:Service Desk** Experience: 1-2 Years Salary Upto 3.5Lpa Location: Pune **Job Description**: - Excellent communication skills - **CEFR : B2, C1, C2**. Please add the communication level as per the CEFR framework while profiles are shared. - Work experience on Service Desk with good knowledge on **VPN, O365, remote support, active directory,...
-
Service desk analyst
1 month ago
Pune, India Wipro Full timeWipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location. Interested candidat es can share the ir updated CV on 6292217343 (Whats App ) with t he subject line "Service Desk Analyst Pune". PLEASE DO NOT CALL on the given number. Eligibility Criteria: Graduation is mandatory ...
-
Service Desk Analyst
1 month ago
pune, India Wipro Full timeWipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location.Interested candidates can share their updated CV on 6292217343 (WhatsApp) with the subject line "Service Desk Analyst Pune".PLEASE DO NOT CALL on the given number.Eligibility Criteria:- Graduation is mandatory- Excellent English Communication skills is...
-
Service Desk Analyst
1 month ago
pune, India Wipro Full timeWipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location.Interested candidat es can share the ir updated CV on 6292217343 (WhatsApp ) with t he subject line "Service Desk Analyst Pune".PLEASE DO NOT CALL on the given number.Eligibility Criteria:Graduation is mandatoryExcellent English Communication skills...
-
IT Service Desk Expert
3 weeks ago
Pune, Maharashtra, India TransPerfect Full timeAbout the RoleWe are seeking an experienced IT Service Desk Analyst to join our team at TransPerfect. As a Senior Service Desk Analyst, you will play a crucial role in providing exceptional support to our customers by troubleshooting and resolving technical issues efficiently.Key Responsibilities:Assist customers with escalated service requests, incidents,...
-
Service Desk Analyst
3 weeks ago
Pune, India TransPerfect Full timeOVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...
-
Service Desk Role
6 months ago
Pune, India SH Square Consultants Full timeRole - Service Desk - Experience - 4+yrs - Location - Pune - Work mode - WFO - Requirements - 4+ years of experience in service desk & enterprise desk support, Windows 7 and 10 proficiency, O365, Active Directory, Antivirus, Network troubleshooting should have either TM/ SME / Shift lead exp. Interested can call or whatsapp Nishi Singh 7905661467 **Job...
-
Service desk analyst
4 weeks ago
Pune, India TransPerfect Full timeOVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...
-
Service Desk Analyst
3 months ago
Pune, India TransPerfect Full timeOVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...
-
Service Desk-service Desk
1 month ago
Pune, Maharashtra, India Zensar Technologies Full time**Job Title**:Service Desk Services-L1** **About Zensar**: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in banking and financial services, hi-tech and manufacturing, insurance, consumer services, and more. We prepare our clients for sustainable success...
-
Service Desk Analyst
4 weeks ago
pune, India TransPerfect Full timeOVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...
-
Global IT Service Desk
1 week ago
Pune, Maharashtra, India impact pvt Full timeRole : Global IT Service Desk Experience : Min 2 years as a Global IT Service Desk Analyst Location : Hinjewadi, Pune Salary : Up to 6.5 LPA Education : Graduation Skills : Office 365, Troubleshooting, Configuration, ITIL, Change Management, Problem Management, Incident and Major Incident Management Notice : Immediate Shift : Night Shift Working Days...
-
Jr. Service Desk
6 months ago
Pune, India Stefanini, Inc Full timeJob Description: - Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes. - Be logged-in and available to answer calls through our global Service Desk call centre solution. - Actively participate in team meetings and suggest opportunities for continual improvement. - Support Service Desk KPI/TTI...
-
Service Desk Analyst
1 month ago
pune, India Wipro Full timeWipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location. Interested candidat es can share their updated CV on 6292217343 (WhatsApp ) with the subject line "Service Desk Analyst Pune". PLEASE DO NOT CALL on the given number. Eligibility Criteria: Graduation is mandatory Excellent English Communication...
-
Service Desk Analyst
1 month ago
Pune, India Wipro Full timeWipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location. Interested candidat es can share the ir updated CV on 6292217343 (WhatsApp ) with t he subject line "Service Desk Analyst Pune". PLEASE DO NOT CALL on the given number. Eligibility Criteria: Graduation is mandatory ...
-
Service desk analyst
1 month ago
Pune H.o, India Wipro Full timeWipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location. Interested candidates can share their updated CV on 6292217343 (Whats App) with the subject line "Service Desk Analyst Pune". PLEASE DO NOT CALL on the given number. Eligibility Criteria: Graduation is mandatory Excellent English Communication skills is...
-
Service Desk Analyst
3 months ago
Pune, India TransPerfect Full timeOVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...
-
Service Desk Analyst
3 months ago
Pune, India TransPerfect Full timeOVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...
-
Service Desk Analyst
3 months ago
Pune, India TransPerfect Full timeOVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...