Service Desk
1 week ago
ROLE :
SERVICE DESK (Technical Voice Support)
- LOCATION : Pune
JOB DESIGNATION :
IT service desk
JOB DESCRIPTION :
Managing one or more customer service or service desk functions.
Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services.
Delivering customer service through multiple channels including human, digital, self-service, and automated.Requirements:
- Qualification : Graduate with 15 years of formal education
- Shift : 24*7
- Location : Pune
- Experience : 15 years of Experience in Service Desk
- If experience than must have: Minimum 1 year of Service Desk Technical Support
- Must have experience of Microsoft Outlook 365, Bit Locker & Active Directory, internet issues, bluescreen issues.
- Also must have experience in Laptop/Desktop Troubleshooting & VPN Installation
- 5 days working, 2 rotational week off.
Benefits:
- Location: Pune
- Skill set : Technical Service Desk(Voice)L1 and L2 Support.
- 1yr to 5yrs Technical support exp, salary upto 6 lpa
- Process incentive and IJP
Job Information:
Salary
***Work Experience
Experienced
***City
Pune City
***State/Province
Maharashtra
***Country
India
***Industry
IT Services
***Zip/Postal Code
**411001
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