Customer Service Associate

1 week ago


West Bengal, India Reliance Retail Full time

**Posted Date**
- 03 Jan, 2023**Business**
- Reliance Jewels**Family**
- Jewellery Store**Functional Business Area**
- Site Operations**Location**
- CT0043**Responsibilities**:

- Achieve and exceed sales target for category - Enhance conversion ratiosand average transaction values - Counsel customers - Deliver customer servicecustomer service levels - Constantly update knowledge on product and sellingdepartments/services - Ensure stocking of products and display with adherenceis able to deliver high quality customer serviceof the highest standards - Cross selling and up selling Adhere to properpromotions etc. - Interact accurately with JDC/HO teams so that the store teamquantitative reports to management on customers, sales, stock, competition,skills - Deliver sales and customer service of the highest standards - Resolvestock management procedures Be vigilant without adversely affecting thetheir grievances and complaints by effectively liasoning with relatedto standards - Assist in stock staking - Provide necessary qualitative and

**Education Requirements**

Undergraduate/Graduate

**Experience Requirements**

0 to 6 years

**Skills & Competencies**

Communication Skills Listening skills Customer Centricity ProblemSolving Selling Skills



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