Customer Care Associate
3 weeks ago
**International Voice cum Chat Process Associate**
**Location**: Kolkata, New Town
**Job Type**: Full-time, Rotational Shifts
**Job Summary**:
We are seeking dynamic individuals to join our team as **International Voice cum Chat Process Associate **at our location in Kolkata, New Town. As a member of our team, you will be responsible for handling customer inquiries and providing exceptional service through both voice and chat channels.
**Requirements**:
- Excellent verbal and written communication skills in English.
- Ability to effectively multitask and prioritize in a fast-paced environment.
- Strong interpersonal skills and the ability to work well within a team.
- Minimum typing speed of 25 words per minute.
- Willingness to work rotational shifts, including night shifts.
- Prior experience in customer service or call center environment preferred but not mandatory.
**Perks and Benefits**:
- Competitive salary commensurate with experience and performance.
- Cab facility provided for night shifts.
- Provident Fund (PF) and Employee State Insurance (ESI) benefits.
- Two weekly rotational offs.
- Comprehensive training and ongoing support to enhance skills and knowledge.
- Friendly and inclusive work environment with opportunities for growth and advancement.
**Regards,**
**Nischay**
** 7257990666
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹23,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
- UK shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (required)
Ability to Commute:
- Kolkata, West Bengal (required)
Ability to Relocate:
- Kolkata, West Bengal: Relocate before starting work (required)
Work Location: In person
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