Customer Service Executive Remote
2 weeks ago
**Job Summary**:
**Responsibilities**:
- Provide product information to customers
- Resolve customer issues and complaints
- Escalate issues to the appropriate department if needed
- Update customer information in the database
- Identify and escalate priority issues
- Provide excellent customer service and support
**Requirements**:
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- High school diploma or equivalent
**Preferred Qualifications**:
- Experience working in a remote position
- Experience working with customer support software
- Bachelor's degree in a related field
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