Customer Service Officer

2 weeks ago

Bidhannagar Kolkata West Bengal, India Corelynx Solutions Pvt Ltd Full time

**Sales Executive / Customer Care Service (position)_US Night Shift**

**Responsibilities**:

- Conduct market research to identify potential clients and market opportunities.
- Build and maintain relationships with clients by providing excellent customer service and support.
- Develop and execute sales strategies to achieve sales targets and revenue goals.
- Present software products and services to potential clients through demonstrations, proposals, and sales presentations.
- Negotiate contracts and agreements with clients to close deals and secure business.
- Keep up-to-date with industry trends and competitors' offerings to provide insights to management and improve sales strategies.
- Collaborate with cross-functional teams such as marketing and product development to ensure customer needs are being met.
- Maintain accurate sales records and provide regular sales reports to management.
- Conduct product demos and presentations to prospective clients
- Create proposals, contracts, and other documentation for bidding on projects
- Negotiate contracts and pricing with clients
- Build and maintain strong relationships with clients and key stakeholders
- Collaborate with cross-functional teams to ensure client satisfaction and project success
- Meet or exceed sales targets on a regular basis

**Requirements**:

- At least 3 years of experience in international sales related to IT products or services
- Strong communication skills in English, both verbal and written
- Ability to generate leads and close sales in a fast-paced environment
- Strong presentation and negotiation skills
- Experience in creating proposals, contracts, and other documentation for bidding on projects
- Bachelor's degree in business, marketing, or a related field is preferred

We offer competitive compensation, excellent benefits, and a dynamic work environment. If you are an aggressive, target-oriented International Sales Executive with a passion for selling IT products or services and a desire to work with international clients, we want to hear from you

**Perks and Benefits**

1. 5 days working, Saturday and Sunday Fixed Off.

2. PF, Gratuity will be provided as per govt. guidelines.

3. 6 CL, 6 SL, and 15 PL in a single calendar year.

5. LTA Bonus will be provided on a yearly basis.

6. Salary on every 1st of the month.

7. Corporate Group Mediclaim is provided for down the line family.

8. Personal Accident Coverage is provided for self.

9. Once completed 5 yes in the organization you will be given a 1 Cr rupees of term Insurance policy.

**Salary**: ₹9,050.66 - ₹40,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Ability to Commute:

- Bidhannagar, Kolkata, West Bengal (required)

Ability to Relocate:

- Bidhannagar, Kolkata, West Bengal: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9147059126

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