Desk Attendant

4 weeks ago


Lucknow, India Sarovar Hotels Full time

Good knowledge in handling guest requests.
- Good knowledge of Housekeeping operations.
- Responsible for Departmental keys and guest room master cards.
- Responsible for all calls coming to the Desk and to convey the right message to the right person.
- Maintaining records related to day to day operations of Housekeeping.
- Follow up with concerned departments in case of guest requests/ complaints.
- Updating the Housekeeping data board with information like VIP inhouse, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc.
- Good understanding of the property management soft wares ( IDS. )
- Should have a good telephone etiquette.
- Make the relevant room status changes on the software as per the instruction given by floor supervisors.

JOB REQUIREMENTS

Good Communication Skill



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