Front Desk Officer

5 days ago

Lucknow, India nova hospital Ltd Full time

**Responsibilities**
- The front office staff is responsible for receiving and greeting the patients and visitors.They attend phone calls, answer inquiries, and assist patients in filling up documents.
- Ensure availability of treatment needed for the patient and file and retrieve patient records
- They make appropriate and timely scheduled appointments of patients with correct doctors. The staff must have time management skills, as patients don’t like to wait unnecessarily for doctor’s consultation.
- Reaching out to patients about their appointments and doing regular follow-up phone calls is also a key role of front office staff
- Recording and collecting patient charges, controlling credit extended to patients, and filing/ collecting third-party claims.

**Skills / Qualification**
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus

shift - Rotation

salary - Negotiable

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Shift allowance

Work Location: One location

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