Front Office Executive

2 days ago

Lucknow, India Proveka Healthcare Pvt. Ltd. Full time

The Front Office is a department of the hospital which directly interacts with the patients when they first arrive. The staffs of this department are visible to the patients or their family members. It functions as a central point of contact across the organization. The department keeps information and records of all the patients of the hospital. It also plays a key role in forming overall impressions of the services provided by the organization.
- A front office executive is responsible for attending the incoming calls, responding to them and transferring the calls to the appropriate department
- Scheduling appointments at the correct time and with the correct doctors
- Listening to patients and communicating in a positive and confident manner with those over the phone or patients in the reception area
- Handling billing and detailing client invoices
- Collecting payment

**Salary**: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Front Desk (Hospital): 2 years (required)

**Language**:

- English (required)

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