Customer Care Executive

3 weeks ago


Kanpur, India COMPULSIVE DREAMERS INDIA PRIVATE LIMITED Full time

We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Sales Department.

Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely and collect desired information from the clients. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

**Responsibilities**

1. Answering phones and explaining the product and services offered by the company.

2. Contacting existing customers as well as prospective customers using scripts.

3. Obtaining customer information and other relevant data.

4. Asking questions to the customer and understanding their specifications.

5. Resolving queries and issues related to the products and services.

6. Maintaining the database of the customers on a regular basis.

7. Suggesting solutions based on customer’s needs and requirements

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹9,710.95 - ₹20,909.44 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus

Ability to commute/relocate:

- Kanpur, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



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