Client Success Partner

6 months ago


Thane, India Accurate Background Full time

When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.

**Responsibilities/Duties**:

- Daily use data/reporting for daily, weekly, monthly, and ad hoc reports (using a variety of systems that include Tableau, SSRS and other data reporting tools)
- Business Review creation, which involves compiling and summarizing data and preparing a visual presentation file for the Account Manager to share with our client.
- Resolve client’s escalated concerns or potential issues.
- Support new vendor account setups and assist with all parts of the go-live process.
- Participate in client conference calls and meetings as needed.
- Primary resource on client-driven special projects, including partnering with Account Managers on the growth and retention of managed accounts & the go-live experience for new clients.

**Qualifications, Skills and Experience**:

- 1-2 years Account Management/Customer Service experience.
- Experience in HR-related industry preferred.
- Must be proficient in Microsoft Word, Excel, and PowerPoint.
- Have a passion for data and understand how to analyze and spot trends or anomalies.
- Possess a consultative mindset, specifically to be used in problem solving.
- Highly organized, disciplined and detail oriented.
- Ability to effectively prioritize tasks.
- Must take satisfaction in delivering quality work on time, especially under pressure.
- Passionate, Innovative, Flexible and Collaborative
- Excellent written and verbal communication skills (we communicate directly with customers).

**The Accurate Way**:
We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles - Take Ownership, Be Open, Stay Curious, Work as One - core values that dictate what we stand for, and how we behave.

**Take ownership.**

Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.

**Be open.**

Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.

**Stay curious.**

Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.

**Work as one.**

Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.

**About Accurate Background**:
Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.



  • Naupada, Thane, Maharashtra, India Client of Harmony Management Solutions Full time

    Our client is a well know 360 degree Ad agency based in Thane. They are expanding and looking for excellent Client Servicing executive. Please walk in for interview on 10th October between 11am to 3pm. The details will be shared on personal window. - Serving existing clients and managing relationship - Educating clients to improve their product - Execute...


  • Thane, India Revvity Full time

    Key Responsibilities: Strategic Partnership : Collaborate with shared services managers & leadership to understand business/functional objectives and develop HR strategies that promote employee engagement, retention, and organizational effectiveness. Employee Engagement : Design, implement, and evaluate employee engagement programs and initiatives...


  • Thane, India Success Partner Consultants Private Limited Full time

    We are hiring for Customer Service Executive with 1yrs+ of exp, Full time. Location : Thane, Maharashtra **Job Details**: New business Policy Issuance Servicing Revenue Generation Revenue Conservation & Financial Process Control - New business Policy Issuance Servicing Revenue Generation Revenue Conservation & Financial Process Control - Customer...

  • Client Success Intern

    2 months ago


    Wagle Estate, Thane, Maharashtra, India Ideamagix Full time

    **Keep clients informed** by providing consistent updates on the status of customer service initiatives and campaigns that impact their specific needs. - **Foster transparent and effective communication channels** with clients, ensuring other departments can seamlessly collaborate and benefit from these connections. - **Oversee internal projects** to ensure...


  • Thane, India Siemens Limited Full time

    Introduction to Organization : We know that a business only thrives if our people are thriving.That’s why we always put our people first. At LVM, we deliver powerful ITsolutions for the organization, driving digitalization & automationforward. With our work, we provide the technical foundation for innovations. Indoing so, we impress with reliability...


  • thane, India SoftCore Solutions Pvt. Ltd. | SAP GOLD Partner Full time

    Key Responsibilities:Lead Management: Identify, qualify, and nurture sales leads through multiple channels.Customer Engagement: Build rapport with contacts, understand their requirements, and guide them through the sales process.Sales Process Management: Handle incoming calls and emails, assign leads to appropriate sales representatives, and ensure timely...


  • thane, India SoftCore Solutions Pvt. Ltd. | SAP GOLD Partner Full time

    Key Responsibilities: Lead Management: Identify, qualify, and nurture sales leads through multiple channels. Customer Engagement: Build rapport with contacts, understand their requirements, and guide them through the sales process. Sales Process Management: Handle incoming calls and emails, assign leads to appropriate sales representatives, and ensure...


  • Thane, India ISI Markets Full time

    Job OverviewISI Markets is looking for a Customer Success Manager (“CSM”) to join our Customer success team in South Asia.The CSM role is the direct link between ISI Markets and our selected accounts in the region. From onboarding through to exploring growth opportunities, the CSM’s mission is to ensure customers are increasing their engagement with...


  • Thane, India Vyapar Full time

    Field Partner Executive-Indore Employee Type**:Field Partner Sales Executive** Experience **:1 to 6 Years of experience** Location : Thane **Responsibilities**: - Conduct field visits to existing partners to maintain strong relationships and ensure customer satisfaction. - Identify and acquire new partners through strategic prospecting and lead...

  • Business Partner

    4 weeks ago


    Thane, India BrandBroz Media Full time

    Brandbroz Media is a dynamic and forward-thinking digital marketing agency specializing in innovative marketing solutions tailored to businesses. We are committed to driving measurable growth for our clients and fostering strong, long-lasting relationships. Our core focus is on delivering exceptional B2B lead generation strategies and impactful digital...

  • Hni Client Officer

    6 months ago


    Thane, India 5 paisa Capital Ltd Full time

    **We Are Hiring For HNI Client Officer In 5 Paisa Capital ltd** **COMPANY PROFILE -** 5 Paisa is the fastest-growing full-service discount brokerage company in the fintech space, with over 2+ million customers. We offer a one-stop solution to fulfill all your evolving financial needs through cutting edge digital platforms. Our ability to understand...


  • Thane, India Indoasian Buildcon Pvt ltd Full time

    **Industry**: Real Estate / Property / Plots **Functional Area**: Client Relationship / Lead Generation **What You’ll Do**: - Explaining our products and services with flair to potential clients. - Handle high-net-worth individuals with professionalism and personalized service, making their experience with us exceptional. - Actively seek out new...


  • Thane, India AFTERSHOCK Full time

    **Job Summary**: The Client Servicing Executive is responsible for maintaining and nurturing relationships with clients, ensuring their needs are met and they receive exceptional service. This role involves acting as the primary point of contact for clients, addressing their inquiries, coordinating with internal teams to deliver solutions, and working to...


  • Thane, India Nettech India Full time

    **POSITION TITLE**:Student Coordinator **LOCATION**:Thane, Mumbai **REPORTING TO**:HR MANAGER **OBJECTIVE OF THE ROLE**:Client Coordination **KEY RESPONSIBILITIES** **Perform following jobs**: - Collaborate with student organizations and faculty. - Develop and maintain relationships with employers, industry partners, and alumni. - Source and advertise...


  • thane, India SoftCore Solutions Pvt. Ltd. | SAP GOLD Partner Full time

    Job Description – Roles & Responsibilities - Responsible for development of account plans for selected named accounts. Responsible for achieving quarterly & annual sales targets. Responsible for the overall planning, strategy, direction and control of all sales in the allocated accounts; achievement of agreed sales targets; and the development of future...


  • thane, India SoftCore Solutions Pvt. Ltd. | SAP GOLD Partner Full time

    Job Description – Roles & Responsibilities - Responsible for development of account plans for selected named accounts.Responsible for achieving quarterly & annual sales targets.Responsible for the overall planning, strategy, direction and control of all sales in the allocated accounts; achievement of agreed sales targets; and the development of future...


  • thane, India SoftCore Solutions Pvt. Ltd. | SAP GOLD Partner Full time

    Job Description – Roles & Responsibilities - Responsible for development of account plans for selected named accounts. Responsible for achieving quarterly & annual sales targets. Responsible for the overall planning, strategy, direction and control of all sales in the allocated accounts; achievement of agreed sales targets; and the development of future...

  • Client Acquisition

    3 months ago


    Thane, India Indo Archaeology Research Institute Full time

    **Responsibilities**: As a Client Acquisition Specialist, you will: - Lead Generation: Identify potential clients through research, networking, and other prospecting methods. - Client Needs Assessment: Understand prospective clients’ needs, pain points, and objectives in order to offer tailored digital marketing solutions. - Sales Presentations: Prepare...

  • Jr. Client Servicing

    6 months ago


    Thane, India Bohemian Maverick Full time

    Job description **Responsibilities**: - Take regular project briefs from the clients - Collaborate with internal partners to interpret project briefs and develop relevant concepts into content - Ensure that all products are proofed and ready for delivery or posting - Send copy + creative for approval - Posting approved copy on social media - Managing...


  • Thane, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:About AmazonAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving...