Customer Support

2 weeks ago


Noida, India Connect Galaxy Full time

**WE ARE HIRING **

**Customer Support Executive Duties**:

- Maintain excellent customer satisfaction and review support tickets for appropriate resolution
- Provide customer support through phone and chat
- Work with other departments to resolve customer issues in a timely manner
- Serve as a point of contact for customer support and complaints
- Proactively identify, investigate, and resolve recurring customer support issues
- Maintain appropriate documentation and records of customer interactions
- Maintain appropriate files regarding each customer interaction
- Proactively gather and utilize customer feedback and suggestions
- Review customer satisfaction reports to ensure customers are satisfied with the support they receive
- Contribute to the development of future customer support processes
- Communicate effectively with peers and managers
- Communicate to customers during outbound phone calls
- Verifies customer requests are accurate and consistent

**Requirements And Skills**:

- Excellent verbal and written communication in Hindi and English, analytical and problem-solving skills
- Strong customer service skills
- Strong interest in IT or construction products

**Qualification** : Graduate / Undergraduate

**Cab **:1 way cab available

For more details contact **RESHMA HR - 7200585293**

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 7200585293


  • Customer Support

    1 day ago


    Noida, India NeerInfo Solutions Full time

    Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies.This is regarding the job opening with our Company -Skillible (Emerging Edu Tech Company ).We are looking to hire a Customer Support role.Role: Customer Support Location- Noida (WFO)Experience - Minimum Exp 6 Months...

  • Customer Support

    1 day ago


    Noida, India NeerInfo Solutions Full time

    Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies.This is regarding the job opening with our Company -Skillible (Emerging Edu Tech Company ).We are looking to hire a Customer Support role.Role: Customer Support Location- Noida (WFO)Experience - Minimum Exp 6 Months...

  • Customer Support

    19 hours ago


    noida, India NeerInfo Solutions Full time

    Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies. This is regarding the job opening with our Company -Skillible (Emerging Edu Tech Company ). We are looking to hire a Customer Support role. Role: Customer Support Location- Noida (WFO) Experience - Minimum Exp 6...

  • Customer Support

    13 hours ago


    Noida, India NeerInfo Solutions Full time

    Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies.This is regarding the job opening with our Company -Skillible (Emerging Edu Tech Company ).We are looking to hire a Customer Support role.Role: Customer Support Location- Noida (WFO)Experience - Minimum Exp 6 Months to...

  • Customer Support

    22 minutes ago


    noida, India NeerInfo Solutions Full time

    Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies. This is regarding the job opening with our Company -Skillible (Emerging Edu Tech Company ). We are looking to hire a Customer Support role. Role: Customer Support Location- Noida (WFO) Experience - Minimum Exp 6...


  • Noida, India looper development Services privet limited Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

  • Customer Support

    10 hours ago


    Greater Noida, India makaz software solutions Full time

    Position: Customer Support Representative Job Summary: We are seeking a motivated and customer-centric individual to join our team as a Customer Support Representative in our website development company. As a Customer Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients. You will...


  • Noida, India looper development Services privet limited Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Noida, India JustWravel Full time

    Role : Customer Support Skills : Communication,customer oriented,problem resolving,phone etiquette Experience : 06 months - 1.5 years Salary : 1.8LPA - 3LPA 2. Work with other departments to resolve customer issues in a timely manner 3. Serve as a point of contact for customer queries and complaints 4. Proactively identify, investigate, and resolve...


  • Noida, India The OmniJobs Full time

    Job Title: Customer Support Associate (Fresher) Location: Noida, Uttar Pradesh Job Description: We are seeking enthusiastic and dedicated individuals to join our team as Customer Support Associates. As a Fresher Customer Support Associate, you will play a vital role in ensuring exceptional customer satisfaction and providing effective resolutions to...


  • Noida, India STATCON ELECTRONICS INDIA Ltd Full time

    **About Statcon Electronics** Statcon Electronics India Limited is a company specializing in the field of power electronics since its inception, with its roots going back to 1986. It has held prestigious clientage both nationally and internationally, with ABB, Alstom, BHEL, Indian Air Force, Indian Army, Indian Railways, GAIL, and Indian Oil, to name a few....


  • Noida, India TIO TECH PRIVATE LIMITED Full time

    Job Title: Customer Support and Operations Executive **Job Description**: Position Overview: We are seeking a highly organized and customer-focused Customer Support and Operations Executive to join our team. This role is pivotal in ensuring seamless communication with our tenants and resolving rent reminders, and contributing to overall customer...


  • Noida, India telSpiel Communication Pvt Ltd Full time

    **Executive - Customer Experience** **TELSPIEL COMMUNICATIONS PVT LTD** Summary Position Title: Executive Department: Customer Experience Location: Delhi Reports To: Senior Manager - Customer Experience We leverage all available channels and media to adopt an omnichannel and broad-based approach so that customer communication can be established in an...


  • Noida, India EduKyu Pvt Ltd Full time

    **Customer Support Executive** Customer support executive will be primarily responsible for handling customer queries in a professional and timely manner. You should be able to oversee your team members and provide support as and when required. Also, you should be able to conduct follow-up calls. You should have excellent communication skills and the...


  • Noida, India Pepperbiz marketing and franchise Pvt. Ltd. Full time

    I am looking for Customer support executive for work related to banking and financial inclusion. Required skill set: 1. Good command on convincing communication skill, it can be in both English and hindi. 2. Professionalism 3. Team work 4. Customer support job experience and commerce study background will be a plus point. Schedule: - Morning shift


  • Noida, India GreenHonchos Solutions Pvt. Ltd. Full time

    Job Description – Customer Support Executive • Serve as the point of contact for customers enquiries via phone, email, chat. • Respond promptly and professionally to customer inquiries, concerns, and complaints. • Identify and troubleshoot customer issues, providing accurate and timely solutions. • Timely escalate complex problems to the...


  • Noida, India GreenHonchos Solutions Pvt. Ltd. Full time

    Job Description – Customer Support Executive • Serve as the point of contact for customers enquiries via phone, email, chat. • Respond promptly and professionally to customer inquiries, concerns, and complaints. • Identify and troubleshoot customer issues, providing accurate and timely solutions. • Timely escalate complex problems to the...


  • noida, India SNVA Ventures Full time

    We are looking for an organized, efficient Sales/Customer Support to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts....


  • Noida, India Catvision Limited Full time

    Job description Customer support executive - Female Only Should have good communication skills. Good in excel & word. Should be a good planner & self-starter. Should know Hindi & English. Job location - Catvision Limited Catvision Limited. E-14&15,Sector 8, Noida-201301,Uttar Pradesh (India). Call - +91-XXXXXXXXXX ( Devraj Singh) Exp -...


  • Noida, India Optimal Virtual Employee Full time

    Job Description This is a remote position. Customer Support Manager for US Shift Key Responsibilities: -Provide second-level and third-level remote technical support to internal and external customers -Assign and troubleshoot to customer support requests received from a ticketing system through to its resolution with a positive client...