Customer Support Manager

This is a remote position. Customer Support Manager for US Shift Key Responsibilities: -Provide second-level and third-level remote technical support to internal and external customers -Assign and troubleshoot to customer support requests received from a ticketing system through to its resolution with a positive client experience -Maintain...

**Job Brief**: **Customer Support Executive Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively...

Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies.This is regarding the job opening with our Company -Skillible (Emerging Edu Tech Company ).We are looking to hire a Customer Support role.Role: Customer Support Location- Noida (WFO)Experience - Minimum Exp 6 Months to...

Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies.This is regarding the job opening with our Company -Skillible (Emerging Edu Tech Company ).We are looking to hire a Customer Support role.Role: Customer Support Location- Noida (WFO)Experience - Minimum Exp 6 Months to...

Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies. This is regarding the job opening with our Company -Skillible (Emerging Edu Tech Company ). We are looking to hire a Customer Support role. Role: Customer Support Location- Noida (WFO) Experience - Minimum Exp 6...

**1 - 4 Year**: **Noida**: *** - Analytics is an added advantage - Apac, emea, North American. Flexible - Rosters are changed every quarter depending on the volume - **Java script, html, css, working experience** - **Developers will work but no develping work - product support consultant** - Digital marketing knowledge - **Communication skill’s...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Deliver First Call Resolution by handling customer requests and resolving customer’s technical and non technical issues as often as possible during the first contact for assigned products. - Provide a professional & competent standard of phone and online support (Chat) for Global customers. - Accurately document all customer interactions in a case...

We are looking for an organized, efficient Sales/Customer Support to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts....

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

As a Customer Support Executive, he/she will play a crucial role in ensuring exceptional customer service and satisfaction. We are looking for individuals who are passionate about helping customers, have excellent communication skills, and can effectively handle inquiries and resolve issues. **Responsibilities**: - Identify and assess customer needs to...

We are looking for a Customer Support Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving Customer issues complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour. Responsibilities...

We are looking for a Customer Support Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving Customer issues complaints and inquiries; keeping customer satisfaction at the core of every decision and...

We are looking for a Customer Support Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving Customer issues complaints and inquiries; keeping customer satisfaction at the core of every decision and...

Profile - Customer Support Location - Pune, Hyderabad,Noida Experience - Minimum 1year exp in international BPO Work from office Only F2f Interviews Skills required 1. BPO 2. Customer service 3. International Call centre 4. US Shift 5.Excellent communication skills **Responsibilities**: 1) Solve client issues over the call 2) Maintain the KPI 3)...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. **Salary**: ₹10,000.00 - ₹16,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning...

Managing the customer support department’s day-to-day functions. - Responding to escalated customer support issues. - Implementing customer support processes to enhance customer satisfaction. - Formulating and revising customer support policies and promote their implementation. - Informing the team of all new information related to products, procedures,...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

About Vinculum:Company Profile:As a market-leading SaaS Software provider enabling omni channel for brands and tech stack for ecosystem players, Vinculum empowers brands to seamlessly syndicate and list product data to expand their reach through their own web stores, online marketplaces, and social channels managing orders and inventory across channels,...