Client Relationship Executive

1 week ago


Pune Maharashtra, India Lafayette Luxury Concierge Services Full time

We are seeking a highly motivated and skilled Client Relationship Executive to join our team.

This will be a full-time position for night shift/rotational shift.

Key Responsibilities:

- Build and maintain strong relationships with clients by providing excellent customer service.
- Handle customer queries and concerns in a professional manner and provide timely solutions.
- Manage High Net Worth Individuals (HNWI) clientele and provide them with personalized services.
- Develop a thorough knowledge of the hospitality sector and the luxury industry to effectively communicate with clients and provide top-notch services.
- Manage multiple client accounts simultaneously while ensuring high standards of service delivery.
- Work closely with other team members to ensure that clients receive the best possible service.

**Requirements**:

- Available to work Nightshift/Rotational shift
- At least a bachelor's degree in hospitality, Travel, Business management, or a related field.
- Prior experience in dealing with customers preferably in the premium to luxury industry.
- A good understanding of the hospitality sector and the luxury industry.
- Excellent communication skills in English.
- Quick problem-solving skills and ability to work under pressure.
- Strong interpersonal skills and ability to build and maintain strong client relationships.
- Attention to detail and ability to manage multiple client accounts simultaneously.

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Expected Start Date: 28/05/2024



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