Customer Service Associate
2 days ago
**Position Overview**:We are seeking a dedicated Customer Service Representative with strong communication skills and a customer-first mindset. In this role, you will handle customer inquiries, provide assistance, and ensure a positive customer experience. Proficiency in basic Excel, excellent written and spoken English, and accurate typing skills are essential for success in this role.
**Key Responsibilities**:
- Provide accurate and thorough information about products, services, and company policies.
- Maintain up-to-date records of customer interactions in the system.
- Troubleshoot and resolve customer issues in a timely manner.
- Collaborate with other departments to address customer concerns and enhance the overall customer experience.
- Use basic Excel skills to input, organize, and analyze customer-related data as needed.
- Maintain a high level of accuracy when typing (35 words per minute with 95% accuracy or above).
- Communicate clearly and concisely in both written and spoken English.
**Requirements**:
- An HSC / diploma or equivalent with experience, a bachelor’s degree, or relevant certification is preferred.
- Proficient in basic Excel functions, including data entry and simple data management.
- Excellent command of both written and spoken English.
- Typing speed of at least 35 words per minute with 95% accuracy.
- Strong organizational skills and attention to detail.
- The ability to remain calm and empathetic in high-pressure situations.
- Previous experience in customer service role is a plus.
**Benefits**
**Growth Opportunities: Access to ongoing professional development and a clear career path in the order processing domain.**
**Collaborative Culture: Join a supportive, team-oriented environment where your contributions are valued.**
Pay: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- Rotational shift
- US shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
-
Associate Customer Service
1 month ago
Thane, India Grace Services Full time**WE ARE HIRING FOR GRACE STAFFING SERVICES (THANE BRANCH)** **Job Title: Associate - Customer Service (Day Shift)** Key Responsibilities: - Respond to customer inquiries via phone in a professional and courteous manner - Resolve customer complaints and concerns in a timely and efficient manner - Provide accurate information about our products and...
-
Csa (Customer Service Associate)
5 months ago
Thane, India Abhinav Institute of Technology and Management Full timeInbound Customer Service Job role - Customer Service Associate Location - Thane Qualification - Any Graduate Experience - 6 months Salary - 17000 - In hand / 21000 - CTC Age - 19 -35 yrs Contact - 7400148340 **Salary**: ₹17,000.00 - ₹21,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher Secondary(12th Pass)...
-
Customer Service Associate
5 months ago
Thane, India Datamark Full timeGreetings from DATAMARK,MUMBAI! We're urgently hiring for Customer Service Associates at DATAMARK,MUMBAI! **Position Overview**:This position is responsible for collecting and processing public and in-house requests for information or actions that are received through the 311 Call Center. Tasks include providing day-to-day customer service needs for...
-
Customer Service Associate
5 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Hiring For Customer Service Associate** Male & Female both can apply Location - Thane Qualification - 12th Want good English Communication Experience - 2-6 months Salary - 13,000k Languages need - Marathi, Hindi, English, Gujarati, Tamil, Odiya, Bengali , Kannada, Telgu, Nepali , Contact - 7400148340 **Job Types**: Full-time, Fresher Pay: Up to...
-
Customer Service Associate
3 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service Associate
6 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service Associate
5 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service Associate
5 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service Associate
2 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service
5 months ago
Thane, India Mosaic Wellness Full timeMosaic Wellness is building digital first, health coaches for elective health concerns working toward one mission: To help Indians lead more fulfilling lives surrounded by wellness and grace. Man Matters, started in May 2020, is a digital elective health platform for men, helping 2.5M+ men every year diagnose and solve for their hair, beard, performance and...
-
Customer Support Associate
6 days ago
Dombivali, Thane, Maharashtra, India Taskup Corporate Service Pvt. Ltd. Full timeHere are several duties, tasks, and responsibilities associated with the position of customer service executive, the major ones are shown in the job description example below: - Answer phone calls in a more professional manner and provide information about products and services as required by the callers - They are responsible for taking or cancelling...
-
Representative, Customer Service
2 months ago
Thane, India Avient Full time**DESCRIPTION**: Avient Corporation (NYSE: AVNT), with expected 2021 revenues of $4.9 billion, provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: - Barrier technologies that preserve the shelf-life and quality of food, beverages,...
-
Guest Service Associate
6 months ago
Thane, India Mosahay Full time**Job Title: Guest Service Associate** **Company: INOX** **Location**:Thane, Maharashtra (R Mall) **Salary: INR 18,000 per month** **Qualifications: Graduation or Hotel Management** As a Guest Service Associate at INOX, you will play a crucial role in ensuring an exceptional cinema experience for our patrons. Your primary responsibility will be to...
-
Customer Service Associate
6 months ago
Thane, India Tele Connect Full timeLocation - Western and Central Line Position - Customer Service / Sales Salary - Up to 35k (Depends upon last drawn) Shift Timings - Rotational Shift Role: 1. Communicate with the customers in friendly and professional manner & identify the needs of the customers & help them to resolve their queries or have concerns related to their account, purchase...
-
Customer Service Associate
5 months ago
Thane, India Tele Connect Full timeLocation - Western and Central Line Position - Customer Service / Sales Salary - Up to 35k (Depends upon last drawn) Shift Timings - Rotational Shift Role: 1. Communicate with the customers in friendly and professional manner & identify the needs of the customers & help them to resolve their queries or have concerns related to their account, purchase...
-
Customer Service Associate
5 months ago
Thane, India reccon Full time**Role & Responsibilities** 1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request. 2. Provide/take relevant information and update the system. 3. Ensure complete participation and contribution in organization/process level initiatives that may...
-
Customer Service Associate
6 months ago
Thane, India Tele Connect Full timeLocation - Multiple Location Role: 1. Communicate with the customers in friendly and professional manner & identify the needs of the customers & help them to resolve their queries or have concerns related to their account, purchase experience, or product use. 2. Maintains & updates customer information as necessary 3. Calmly attempts to resolve &...
-
Customer Process Associate
2 months ago
Thane, India Mentorsity Full time**Overview**: The Customer Process Associate plays a crucial role in providing exceptional customer service and ensuring smooth operations in the customer process. They are responsible for handling customer inquiries, resolving issues, and maintaining accurate records to guarantee customer satisfaction and operational efficiency. This role is essential in...
-
Customer Service Associate
5 months ago
Thane, India Netstar Infotech Full time**Opening for customer service** Min HSC Passed Good Communication Skill HSC Fresher/ Experience Salary: - 13000 to 15000k inhand (depends on interview) Location : Thane Immediate Joiners require Work from office **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident...
-
Customer Service Executive
5 months ago
Thane, India Acme Services Full timeCompany Name : 5 Paisa Capital Designation : Customer Service Executive Job role - handling Outbound calls - Guiding Clients regarding the demat account - Approaching them regarding Benefits and perks associated with that - Responsible for managing clients portfolio **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 -...