Customer Service Associate
5 months ago
Greetings From Datamark
Urgent Opening for Customer Service Associate
**Responsibilities -**
- Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the appropriate department or agency for further action
- Properly log each call and ensure that the caller receives the correct information
- Maintain professionalism at all times even during stressful phone interactions
- Assists with other Call Center duties, such as emergency operations, special projects, and training responsibilities or other similar tasks
- Must maintain specific knowledge of related computer software required to perform any role, function or task required for day-today operations relating to issuance of work orders and and/or information requests
- Maintains working knowledge of all policies regarding the activities required for all city department’s day-to-day operations. Must be familiar with all city department’s times of operations, services performed, after hour procedures and contact persons for specific functions
- Must use prescribed telephone etiquette and follow customer service procedures; must be courteous to citizens and employees
- May be required to work overtime, weekends, holidays, and/or during declared emergencies
- Maintain excellent diction, grammar, voice quality, and articulation
- Combines knowledge of product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the call center’s image
- Demonstrates a commitment to supporting a productive, positive work environment
- _**Excellent English communication**_
- Permanent Job - Good salary with PF,ESIC and other benefits.
- HSC Pass can apply.
**Permanent work from home**
**System will be provided by the company.**
Salary
- 22.5k Inhand and 27k Gross
**Salary**: ₹20,000.00 - ₹22,500.00 per month
**Benefits**:
- Health insurance
- Provident Fund
- Work from home
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- Are you from Mumbai?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
Work Location: In person
-
Associate Customer Service
3 weeks ago
Thane, India Grace Services Full time**WE ARE HIRING FOR GRACE STAFFING SERVICES (THANE BRANCH)** **Job Title: Associate - Customer Service (Day Shift)** Key Responsibilities: - Respond to customer inquiries via phone in a professional and courteous manner - Resolve customer complaints and concerns in a timely and efficient manner - Provide accurate information about our products and...
-
Csa (Customer Service Associate)
5 months ago
Thane, India Abhinav Institute of Technology and Management Full timeInbound Customer Service Job role - Customer Service Associate Location - Thane Qualification - Any Graduate Experience - 6 months Salary - 17000 - In hand / 21000 - CTC Age - 19 -35 yrs Contact - 7400148340 **Salary**: ₹17,000.00 - ₹21,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher Secondary(12th Pass)...
-
Customer Service Associate
5 months ago
Thane, India Datamark Full timeGreetings from DATAMARK,MUMBAI! We're urgently hiring for Customer Service Associates at DATAMARK,MUMBAI! **Position Overview**:This position is responsible for collecting and processing public and in-house requests for information or actions that are received through the 311 Call Center. Tasks include providing day-to-day customer service needs for...
-
Customer Service Associate
5 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Hiring For Customer Service Associate** Male & Female both can apply Location - Thane Qualification - 12th Want good English Communication Experience - 2-6 months Salary - 13,000k Languages need - Marathi, Hindi, English, Gujarati, Tamil, Odiya, Bengali , Kannada, Telgu, Nepali , Contact - 7400148340 **Job Types**: Full-time, Fresher Pay: Up to...
-
Customer Service Associate
5 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service Associate
2 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service Associate
5 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service Associate
2 months ago
Thane, India Datamark Full timeGreetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...
-
Customer Service
5 months ago
Thane, India Mosaic Wellness Full timeMosaic Wellness is building digital first, health coaches for elective health concerns working toward one mission: To help Indians lead more fulfilling lives surrounded by wellness and grace. Man Matters, started in May 2020, is a digital elective health platform for men, helping 2.5M+ men every year diagnose and solve for their hair, beard, performance and...
-
Guest Service Associate
5 months ago
Thane, India Mosahay Full time**Job Title: Guest Service Associate** **Company: INOX** **Location**:Thane, Maharashtra (R Mall) **Salary: INR 18,000 per month** **Qualifications: Graduation or Hotel Management** As a Guest Service Associate at INOX, you will play a crucial role in ensuring an exceptional cinema experience for our patrons. Your primary responsibility will be to...
-
Representative, Customer Service
2 months ago
Thane, India Avient Full time**DESCRIPTION**: Avient Corporation (NYSE: AVNT), with expected 2021 revenues of $4.9 billion, provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: - Barrier technologies that preserve the shelf-life and quality of food, beverages,...
-
Customer Service Associate
5 months ago
Thane, India Tele Connect Full timeLocation - Western and Central Line Position - Customer Service / Sales Salary - Up to 35k (Depends upon last drawn) Shift Timings - Rotational Shift Role: 1. Communicate with the customers in friendly and professional manner & identify the needs of the customers & help them to resolve their queries or have concerns related to their account, purchase...
-
Customer Service Associate
5 months ago
Thane, India Tele Connect Full timeLocation - Western and Central Line Position - Customer Service / Sales Salary - Up to 35k (Depends upon last drawn) Shift Timings - Rotational Shift Role: 1. Communicate with the customers in friendly and professional manner & identify the needs of the customers & help them to resolve their queries or have concerns related to their account, purchase...
-
Customer Service Associate
4 months ago
Thane, India reccon Full time**Role & Responsibilities** 1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request. 2. Provide/take relevant information and update the system. 3. Ensure complete participation and contribution in organization/process level initiatives that may...
-
Customer Service Associate
5 months ago
Thane, India Tele Connect Full timeLocation - Multiple Location Role: 1. Communicate with the customers in friendly and professional manner & identify the needs of the customers & help them to resolve their queries or have concerns related to their account, purchase experience, or product use. 2. Maintains & updates customer information as necessary 3. Calmly attempts to resolve &...
-
Customer Service Executive
5 months ago
Thane, India Acme Services Private Limited Full time> Handling Outbound calls. - Guiding Clients regarding the demat account. - Approaching them regarding Benefits and perks associated with that. - Responsible for managing clients portfolio. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹9,189.18 - ₹28,710.42 per month **Benefits**: - Provident Fund Schedule: - Day...
-
Customer Process Associate
4 weeks ago
Thane, India Mentorsity Full time**Overview**: The Customer Process Associate plays a crucial role in providing exceptional customer service and ensuring smooth operations in the customer process. They are responsible for handling customer inquiries, resolving issues, and maintaining accurate records to guarantee customer satisfaction and operational efficiency. This role is essential in...
-
Customer Service Executive
5 months ago
Thane, India Acme Services Full timeCompany Name : 5 Paisa Capital Designation : Customer Service Executive Job role - handling Outbound calls - Guiding Clients regarding the demat account - Approaching them regarding Benefits and perks associated with that - Responsible for managing clients portfolio **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 -...
-
Customer Service Associate
5 months ago
Thane, India Netstar Infotech Full time**Opening for customer service** Min HSC Passed Good Communication Skill HSC Fresher/ Experience Salary: - 13000 to 15000k inhand (depends on interview) Location : Thane Immediate Joiners require Work from office **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident...
-
International Customer Service
4 months ago
Thane, India hindustan Recruitment Full time**ROLE- Sr. Customer Service Associate (INTERNATIONAL US PROCESS)** **LOCATION- Thane, Wagle Estate** **Salary - 35k to 40k + Unlimited Incentives** **Experience - 1 year in INTERNATIONAL BPO** **5 days working, shift time - 7pm to 4am,** CAB FACILITY AVAILABLE **Qualifications** Customer Support skills International voice experience (US Process...