Customer Service Associate

4 weeks ago


Thane, India Tele Connect Full time

Location - Western and Central Line

Position - Customer Service / Sales

Salary - Up to 35k (Depends upon last drawn)

Shift Timings - Rotational Shift

Role:
1. Communicate with the customers in friendly and professional manner & identify the needs of the customers & help them to resolve their queries or have concerns related to their account, purchase experience, or product use.

2. Maintains & updates customer information as necessary

3. Calmly attempts to resolve & de-escalate any issues.

4. Escalates calls to supervisors when necessary & appropriate

5. Aware them about promotions, bonuses, offers etc.

6. Upsells to customers as necessary

7. Ensuring quick resolution of customer issues for maintaining high customer satisfaction.

8. Strive to deliver a WOW Effect for our customers, to further enhance their perception of our product & company.

**Salary**: ₹9,797.08 - ₹29,046.95 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- B2B sales: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Thane, India TCR Services 360 Full time

    **Job Title**: Customer Service Associate - Banking Sales **Location**: Thane We are hiring Telecallers for our banking sales team. This is an exciting opportunity to work in a dynamic environment and connect with customers to promote banking products like **mutual funds**, **credit cards**, and more. **Key Responsibilities**: - Make outbound calls to...


  • Thane, India ONESOURCE ATREUS Full time

    **Designation : Customer Service Associate** Location : Mumbai, Navi Mumbai Qualification : HSC/ Graduate Experience: HSC with minimum 6 months of BPO experience can apply/ Graduate freshers can apply Salary : Upto 30k in hand. Shift: 24/7 Rotational shift, 5 days Working 2 Rotational week off **Roles & Responsibility** Handle inbound calls. Solve...


  • Thane, India Datamark Full time

    Greetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...


  • Thane, India Datamark Full time

    Greetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...


  • Thane, India Datamark Full time

    Greetings From Datamark! Urgent Opening for Customer Service Associate **Responsibilities -** - Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the...


  • Thane, India Mosahay Full time

    **Job Title: Guest Service Associate** **Company: INOX** **Location**:Thane, Maharashtra (R Mall) **Salary: INR 18,000 per month** **Qualifications: Graduation or Hotel Management** As a Guest Service Associate at INOX, you will play a crucial role in ensuring an exceptional cinema experience for our patrons. Your primary responsibility will be to...


  • Thane, India Zodiac Solutions Full time

    **Key Responsibility Area** - Order Booking and clearance - Customer Coordination - Customer Complaint - Customer queries - MIS/ Excel data handling Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Dombivali, Thane - 421204, Maharashtra: Reliably commute or planning to relocate before starting work...


  • Thane, India Zodiac Solutions Full time

    **Key Responsibility Area** - Order Booking and clearance - Customer Coordination - Customer Complaint - Customer queries - MIS/ Excel data handling Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Ambarnath, Thane - 421204, Maharashtra: Reliably commute or planning to relocate before starting work...


  • Thane, India recruitwire service Full time

    Hiring for **Customer Support Associate Voice Process**for our esteemed client. Any Under Graduate and Graduate with excellent communication skills in **English can apply** **Interview: Walk-in drive** **Freshers and experience can apply** **Salary: Range of 15000 to 20000 ctc + incentive** **Job Location:Thane** **Shift Timings 9.30 a,m to 6.30...


  • Thane, India recruitwire service Full time

    Hiring for **Customer Support Associate Voice sales Process**for our esteemed client. Any Under Graduate and Graduate with excellent communication skills in **English can apply** **Interview: Walk-in drive** **Freshers and experience can apply** **Salary: Range of 15000 ctc + incentive** **Job Location:Thane** **Shift Timings 9.30 a,m to 6.30 p.m.** 6...


  • Thane, India Abhinav Institute of Technology and Management Full time

    Profile : Customer Support Associate Qualification : HSC fresher can apply **Salary**: ₹11,000.00 - ₹15,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: -...


  • Thane, India PerkinElmer Full time

    **Detailed Job Responsibilities**: Responding to customer service inquiries regarding company products, features and/or services. research, documents, and communicates recurring technical issues. Escalates unresolved issues to Technical Support team ( remote ) Ensures complete and accurate documentation of customer requirements. Provides order entry and...


  • Thane, India Acme Services Private Limited Full time

    handling Outbound calls - Guiding Clients regarding the demat account - Approaching them regarding Benefits and perks associated with that - Responsible for managing clients portfolio **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Life insurance - Provident...


  • Thane, India Hexaware Technologies Full time

    **HEXAWARE REQUIREMENTS** **PROCESS** : CUSTOMER SERVICE EXECUTIVE **SHIFT TIMING**: - 8AM TO 5PM **WORK DAY**: 5 days **WEEK OFF**: SATURDAY - SUNDAY **QUALIFICATION**: HSC/GRADUATE **FRESHERS/EXPERIENCE BOTH CAN APPLY** **EXCELLENT COMMUNICATION** **SALARY UPTO 20K IN HAND (Depending on last drawn)** **Rounds of interview** - HR - OPERATION -...


  • Thane, India Houzeo Full time

    **About Houzeo**: Houzeo is an online platform which lets home-owners sell their property by circumventing any traditional intermediaries. The platform enables users to create property listings & upload them to various portals, connect with local real estate professionals, use the provided dashboard to obtain property valuation, compare the value with other...


  • Thane, India Atreus Consultant Full time

    Process: Amazon E-Commerce Qualification: HSC/Graduate Experience: 1 Year in International calling on paper experience required Shift: Graveyard Shift Working Days: 6 Days **Salary**: Up to ₹27,000.00 per month Schedule: - Evening shift - Night shift Supplemental Pay: - Performance bonus Ability to commute/relocate: - Thane, Maharashtra:...

  • Customer Service

    4 days ago


    Thane, India Abhinav Institute of Technology and Management Full time

    Customer service representatives **listen to customer concerns, answer customer questions and provide information about the company's products and services**. In some cases, customer service representatives may also take orders and set up new customer accounts. Age : 18 to 35 Qualification : HSC, Freshers, Experience person **Salary**: ₹12,000.00 -...


  • Thane, India IBIS Full time

    **Company Description** Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day,...


  • Thane, India N Human Resources & Management Systems Full time

    Customer Relationship Associate Location: Thane, MumbaiExperience: Minimum 2 YearsMode:On-site, Full-time, PermanentCompany: Environmental Services / SustainabilityRole Overview:We are looking for a dynamic and customer-oriented female candidate for the role of Customer Relationship Executive. The ideal candidate will play a key role in ensuring customer...

  • Customer Service

    4 days ago


    Thane, India UMAA Full time

    Customer service - (preferably from freight forwarding industry) - min 6 months - 1yr experience - Good personality - graduate Salary (15,000/-- 17,000/- ) **Salary**: ₹15,000.00 - ₹17,000.00 per month Schedule: - Day shift **Experience**: - Customer service: 1 year (required) **Language**: - English (preferred) **Speak with the employer** +91...