Customer Support Executive
3 weeks ago
Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Handle huge volumes of inbound and outbound tele calling
- Improve organizational efficiency through diligent observation skills as a tele caller
- Help the company grow by finding opportunities in customer requirements
- follow up with customers
- Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
- Maintain MIS reports and update the management on the status of all the prospects.
- Making outbound calls for generating leads.
- Supporting marketing activities through mailing and cold calling.
- Should possess good listening skills and customer handling skills.
- Collaborate with the sales team to improve overall customer satisfaction.
**Job Types**: Full-time, Permanent
**Salary**: ₹18,000.00 - ₹28,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Madhapur, Hyderabad, Telangana (required)
Ability to Relocate:
- Madhapur, Hyderabad, Telangana: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8686860198
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