Customer Support Executive:

3 weeks ago


Hyderabad Telangana, India clan shoes Full time

Key Responsibilities:

- Provide prompt and professional assistance to customers by answering their questions and addressing their concerns
- Maintain accurate records of customer interactions and transactions in our customer relationship management (CRM) system
- Collaborate with other teams, including logistics and operations, to ensure timely delivery of orders and resolution of customer issues
- Manage and track orders through Shiprocket, ensuring that shipments are delivered on time and any issues are addressed promptly
- Handle returns, exchanges, and refunds in accordance with our policies
- Monitor inventory levels and provide regular reports on inventory performance
- Track and report on website and social media performance, providing insights and recommendations for improvement
- Proactively identify and address customer needs and concerns to ensure customer satisfaction
- Work with our marketing team to ensure consistent and effective communication with our customers

Qualifications and Skills:
Bachelor's degree in business, communication, or a related field
Minimum 0-1years of experience in customer service or a similar role
Excellent communication skills, both written and verbal
Strong problem-solving skills and the ability to think critically and creatively
Proficiency in using customer service software, including CRM and helpdesk systems
Familiarity with Shiprocket or other shipping and logistics software
Strong attention to detail and organizational skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Excellent customer service skills, with the ability to empathize with customers and provide solutions that meet their needs

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



  • Hyderabad, Telangana, India Boston Business Solutions Pvt Ltd Full time

    Job Role**:Customer Support Executive** Experience**:1+year** in any contact centre Languages: Very Good English Communication + Telugu Qualification**:Graduates ONLY** 9 Hours Rotational Shift Cab Drop during Night Shifts Mandatory **WORK FROM OFFICE** Salary**:3 LPA** If Interested, reach out to ** 8248883942 **Job Types**: Full-time,...


  • Hyderabad, Telangana, India recruitwire service Full time

    Hiring for **Customer Support Executive(Voice Process) **for our esteemed client. Any Graduate with excellent communication skills in **English with Hindi can apply.** **Interview: Walk-in drive** **Freshers and experience are eligible** **Salary: Fresher 3LPA Per Annum and For Experience 4LPA TO 6LPA Per Annum** **Job Location: Hyderabad...


  • Kukatpalli, Hyderabad, Telangana, India Next Gen Pvt Ltd Full time

    **Job Tittle: Customer Support Executive - Telle Caller** **Location: Hyderabad** **Experience: 0 to 1 years** **Company Name: Nextgen Property Adviser Pvt Ltd** **Position Type: Full Time** **About Us** *Nextgen Property Adviser Pvt Ltd (propertyadviser.in) - Buyers focused Real Estate Software Company. * **Below are our Key USPs.** -...

  • Customer Support

    2 weeks ago


    Hyderabad, Telangana, India NOHUNG PRIVATE LIMITED Full time

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...


  • Hyderabad, Telangana, India TTEC Full time

    customer support executive (GSD Essential Duties & Responsibilities: - Provide technical support by trouble shooting PC hardware and software. - Perform administrative functions as required. - Monitor and resolve all Service Now tickets within established service level agreements. - The ability to learn and utilize established tools and resources used in...

  • Customer Support

    3 days ago


    Hyderabad, Telangana, India cocentrus Full time

    **Key Roles And Responsibilities** Hi, We are hiring for **Customer Support **,Profile for **Hyderabad Location**. Please find the job responsibility as below: - **Job Profile**:Customer Support** **Experience** : 6 yrs **Working Days**: Monday-Friday **Roles & Responsibilities**: - Handle customer calls and provide information - Explaining about...


  • Hyderabad, Telangana, India vmedulife software Full time

    **About vmedulife Software** vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services. Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that...


  • Hyderabad, India Peoplelink Unified Communication Pvt Ltd Full time

    Designation-**Customer Support executive -Audio Video industry** Required min 01 Years Exp in Tech support Audio video industries. There is a requirement of a customer Tech-support executive/ATL who is very good with English and who has 01 years experience with Audio video industries. **Salary**: ₹20,000.00 - ₹40,000.00 per month Schedule: - Day...

  • Customer Support

    4 weeks ago


    Hyderabad, Telangana, India Fruges IT Services Full time

    **Role : Customer support (International voice Process)** **Qualification : Graduate/Undergraduate** **Location : Uppal or Hitec city ,** **Salary : 2.5 LPA-3.3 LPA** **Experience: Fresher / Experience** **Rotational Night shifts** **2 Way cab Facility** **Salary**: ₹15,000.00 - ₹23,000.00 per month Schedule: - Rotational...


  • Banjara Hills, Hyderabad, Telangana, India Hirefaast Full time

    **Need Customer care executive from Gifting company /any similar industry -mandatory** **Qualifications**: **0-2 years of experience.** **Need good** written and verbal communication. **Responsibilities**: Helping new customers **choose the right gift for their Birthdays, Anniversaries and special occasions.** **Helping existing customers with the status...

  • Support Executive

    1 month ago


    Madhapur, Hyderabad, Telangana, India Myclassboard Educational Solutions Pvt Ltd Full time

    Role : Client Support Executive Exp: 0 to 2 Location: Hyderabad Managing a team of representatives offering client support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures At the heart of being a customer support executive is keeping customers satisfied so that they...


  • Hyderabad, Telangana, India Fruges IT Services Full time

    Organization: Q connect Location : pocharam Raheja Mindspace Roles and Responsibilities: An Domestic Process Job is a job where the executives are assigned to handle the calls from customers in different State. These jobs include product and service support. Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning &...


  • Hyderabad, India CIEL HR Services Full time

    Job Title:Customer Support ExecutiveLocation:Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidatesEXP:0-5 YrsEducation:A bachelor's degree in any disciplineJob descriptionCustomer Support Executive Responsibilities:● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support tickets.●...

  • Customer Support

    4 days ago


    Hyderabad, Telangana, India MoSahaya Full time

    Job description - TMB-PLG- Hyderabad Role: Customer Support. Industry Type - ВРО. Employment Type-Full Time, Permanent. Education Qualification - Intermediate or Any Graduation. Work Location: Secunderabad. (Work from Office) 6 Days Working (Rotational Week Off) Pure dayshifts only. CTC Experienced - Rs. 220000 LPA (17728 Take Home - for Nat's)...


  • Hyderabad, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support...


  • hyderabad, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats...


  • Hyderabad, Telangana, India CStoreIQ Full time

    **Job Title: Customer Support Representative** **Location: Hyderabad** *** About Us: CStoreIQ is a dynamic and innovative company dedicated to providing exceptional product to our valued customers. We pride ourselves on delivering top-notch customer support to ensure the satisfaction and loyalty of our clientele. Job Overview: As a Customer Support...

  • Customer Support

    4 weeks ago


    Banjara Hills, Hyderabad, Telangana, India SuhaniPittie | Zorya Fashions Pvt. Ltd. Full time

    **POSITION: CUSTOMER SUPPORT /CRM EXECUTIVE** **LOCATION**:Banjara Hills, Hyderabad **TYPE**:Full time, at location **Role and responsibilities**: - Ensure a delightful experience for online shoppers - Escalating and resolving areas of concern as raised by clients. - Liaising with internal departments to ensure client queries/concerns are addressed...


  • Hyderabad, Telangana, India TUSA Full time

    As a Customer Support Specialist, you will be a key player in delivering exceptional customer experiences and ensuring the success of our customers. You'll serve as the bridge between our company and our valued customers, addressing their inquiries, resolving issues, and creating positive interactions. Your role is crucial in maintaining our reputation for...


  • Hyderabad, Telangana, India Nitalaksha IT Solutions Pvt Ltd Full time

    Job Description:As a Customer Service Executive for our international voice process, you will be responsible for providing outstanding customer service and support to our clients across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role requires excellent...