Customer Support Service
2 months ago
**Key Responsibilities**:
- **Issue Resolution**: Identify and troubleshoot customer issues, providing effective solutions in a timely manner.
- **Product Knowledge**: Maintain a deep understanding of our products/services to assist customers effectively.
- **Documentation**: Record customer interactions and feedback in our CRM system, ensuring accurate and up-to-date information.
- **Collaboration**: Work closely with other departments, such as Sales and Technical Support, to resolve complex customer issues.
- **Feedback Loop**: Gather and report customer feedback to help improve our products/services and customer experience.
- **Continuous Improvement**: Participate in training and development opportunities to enhance product knowledge and customer service skills.
Pay: From ₹20,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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