![Sogrow](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
**Job Summary**:
We are looking for a dynamic, customer-oriented individual to join our team as a Customer Service Representative. You will be responsible for providing excellent customer support for our Cab service over call, addressing inquiries, resolving issues, and ensuring a positive customer experience.
**Key Responsibilities**:
Answer incoming customer calls and chat inquiries in an efficient manner.
Identify customer needs and provide appropriate solutions or escalate issues when necessary.
Handle customer complaints and resolve them in a timely and professional manner.
Maintain up-to-date knowledge of company products and services to effectively assist customers.
Document customer interactions, issues, and resolutions in the customer relationship management (CRM) system.
Collaborate with other departments to address complex customer inquiries.
Follow communication procedures, guidelines, and policies.
Meet performance targets related to customer satisfaction, call handling, and response times.
**Requirements**:
High school diploma or equivalent (bachelor's degree preferred).
Previous experience in customer service or a related field is a plus.
Strong verbal and written communication skills.
Excellent problem-solving abilities.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Strong attention to detail and organizational skills.
Ability to work flexible hours, including evenings, weekends, and holidays.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
Customer Service Representative
2 weeks ago
Chandigarh, Chandigarh, India Submit Core Full time**Job Title: Customer Service Representative** As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure a positive experience. You will play a crucial role in representing our company and maintaining high levels of...
-
Customer Service Representative
2 weeks ago
Chandigarh, Chandigarh, India Idea Clan Full time**Job Title**: Junior Customer Representative **Position Type**: Full-time **Job Overview**: We are seeking an enthusiastic and detail-oriented **Junior Customer Representative** to join our team. In this role, you will play a key part in delivering exceptional service by reaching out to customers for order confirmations, providing support for...
-
Customer Service Representative
3 weeks ago
Chandigarh, India AAIDEOLOGY Full time**FOR MORE DETAILS PLEASE FREE TO CONTACT: - 8923646742** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer...
-
Customer Service Representative
4 weeks ago
Chandigarh, India The Nain Enterprises Full time**Full Job Description** Customer Care Representative (International BPO) **Work Location**: Mohali And Chandigarh **Shifts**:Rotational night shifts Job Responsibilities: - Providing exceptional customer service experience to the customers over the phone. - Previous experience in a customer support role is a plus - Customer Care Representative must...
-
Customer Service Representative
3 weeks ago
Chandigarh, India Champion Products Corp. Full time**Customer Support Representative**: Minimum 1 to 3 Years Qualification: Higher Secondary /Any graduate - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. -...
-
Customer Service Representative
1 week ago
Chandigarh, India PGEIN Pvt. Ltd. Full time**ABOUT TPine** At TPine Financial Services, we believe the strength of our commitment is reflected in product innovation and the strategic partnerships we've established. That's why we look for team members who work hard to make a difference in their workplace and community. Our goal is to make long-term improvements in everything and everyone we touch. We...
-
Customer Service Representative
4 weeks ago
Chandigarh, India Champion Products Corp. Full time**Customer Support Representative**: Minimum 1 to 2 Years Qualification: Higher Secondary /Any graduate - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. -...
-
Customer Service Representative
1 week ago
Chandigarh, India Champion Products Corp. Full time**Customer Support Representative**: Minimum 1 to 3 Years Qualification: Higher Secondary /Any graduate - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. -...
-
Customer Service Representative
1 week ago
Chandigarh, India Champion Products Corp. Full time**Customer Support Representative**: Minimum 1 to 2 Years Qualification: Higher Secondary /Any graduate - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. -...
-
Customer Service Representative
3 weeks ago
Chandigarh, India Champion Products Corp. Full time**Customer Support Representative**: Minimum 1 to 3 Years Qualification: Higher Secondary /Any graduate - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. -...
-
Customer Service Representative
3 weeks ago
Chandigarh, India Quest Solutions Inc Full time**Quest Solutions Inc. dba** Quest is urgently looking for a Customer Service representative for a Work From Home position. The incumbent must be a graduate with good communication skills and experienced in US calling for 6 months to 1 year. Position**:Customer Service representative** Experienced required**:6 months to 1 year** - Initiate outbound cold...
-
Customer Service Representative
3 weeks ago
Chandigarh, India UVCareer Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery **Job Types**: Full-time, Regular /...
-
Customer Service Representative
2 weeks ago
Chandigarh, India UVCareer Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery **Job Types**: Full-time, Regular /...
-
Customer Service Representative
2 weeks ago
Chandigarh, Chandigarh, India Biorev Studios Pvt Ltd Full time**Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Shift Timing**: - US Shift - 12 PM to 10 PM CST (10:30 PM to 8:30 AM IST) **Working Pattern**: - 6 days working **Position Overview**: **Key Responsibilities**: - Inbound and Outbound Calls: Answer incoming calls from customers and make outbound calls to prospects as...
-
Customer Service Representative
2 weeks ago
Chandigarh, Chandigarh, India Biorev Studios Pvt Ltd Full time**Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Shift Timing**: - US Shift - 12 PM to 10 PM CST (10:30 PM to 8:30 AM IST) **Working Pattern**: - 6 days working **Position Overview**: **Key Responsibilities**: - Inbound and Outbound Calls: Answer incoming calls from customers and make outbound calls to prospects as...
-
Chandigarh, Chandigarh, India InfluxService Full time**Designation: - International Customer Service Representative** **Experience: - Fresher - 3 years** **Job Location: - Chandigarh** As an **International Customer Service Representative** for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United...
-
Customer Service Representative
2 weeks ago
Chandigarh, India AAIDEOLOGY Full time**Customer Service Representative** - Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products - Maintain thorough and accurate customer service records - Keep confidential records and...
-
Customer Service Representative
4 days ago
Chandigarh, Chandigarh, India BeeperMD Full time**BeeperMD** looking for passionate English speaking customer representatives who are fluent enough to have conversations with US customers. **Roles & Responsibilities: - ** 1. Interface with US customers via inbound calls. 2. Excellent verbal Skills in English. 3. Greet customers in a courteous, friendly, and professional manner using agreed-upon...
-
Customer Service Representative
2 weeks ago
Chandigarh, India AAIDEOLOGY Full time**HIRING FOR "CUSTOMER SERVICE REPRESENTATIVE [ NO SALES / NO TARGETS ]"** **"MUST HAVE EXCELLENT COMMUNICATION SKILLS"** **MINIMUM EXPERIENCE : 0YEARS (FRESHERS)** **MAXIMUM EXPERIENCE : 2YEARS** **JOB DESCRIPTION**: They must have excellent listening abilities to understand the accurate requirements of the consumer, and must possess the patience...
-
Customer Service Representative
1 week ago
Chandigarh, India Biorev Studios Pvt Ltd Full time**Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Shift Timing**: - US Shift - 12 PM to 10 PM CST (10:30 PM to 8:30 AM IST) **Working Pattern**: - 6 days working **Position Overview**: **Key Responsibilities**: - Inbound and Outbound Calls: Answer incoming calls from customers and make outbound calls to prospects as...