Customer Support Representative
7 months ago
Urgent requirement for **International Customer Support Advisor**
Location: Chandigarh & Mohali
Salary package: 18k to 30k in-hand
5 days working (US Shifts)
**Requirements**:
- Graduate/UG can apply.
- Freshers are welcome.
- Excellent communication skills, including verbal with proper grammar.
- Ability to work with others in a close manner.
- Good computer skills.
- Good multi-tasking skills.
**Duties and Responsibilities**:
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Researching required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Following up complicated customer calls where required.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
- Other duties as assigned.
Other Benefits:
- Good incentive plans
- Night shift allowances
- Extra fun activities
- Bonus and Health insurance
For more details:
Ashish Negi: 8837768854
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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