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Front Office Assistant

1 month ago

Bengaluru, India Nalapad's Hotel Bangalore international Full time

Welcome guests in a warm and friendly manner.
- Ascertains their lodging, purchasing needs.
- Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our resort or hotel operations.
- Registers guests and manages the rooming chart.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and check-in activity to determine room flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Provides pre-arrival support for guests arriving on packages.
- Facilitates correspondence with guests.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any resort associates and resources.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹8,086.00 - ₹26,268.72 per month

Schedule:

- Evening shift
- Morning shift
- Night shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Microsoft Office: 1 year (required)
- total work: 5 years (required)

**Language**:

- Hindi (required)
- English (preferred)

Ability to Commute:

- Bangalore, Karnataka (preferred)

Ability to Relocate:

- Bangalore, Karnataka: Relocate before starting work (required)

**Speak with the employer**
+91 7356578793