Front Office
4 months ago
Job Title: Front Office & CRM Assistant
Location: [GR CONSTRUCTIONS, Bangalore]
**Salary**: ₹25,000 - ₹30,000 per month
**Job Description**:
Key Responsibilities:
- Communicate effectively with customers, engineering teams, and the sales team.
- Manage post-sales documentation and ensure its timely completion.
- Coordinate with customers for agreement, loan documents, and registration processes.
- Follow up on payment dues, manage collections, and prepare collection reports.
- Draft and prepare consent letters and other necessary correspondence.
- Handle and resolve customer complaints by coordinating with internal teams to find solutions.
- Minimum 3-4 years of relevant work experience.
- Strong communication, problem-solving, presentation, and organizational skills.
- Basic knowledge of documentation and data entry processes.
- Ability to manage multiple tasks efficiently.
- Proficient in English (both oral and written).
- Greet clients and set a positive office atmosphere
- Answer the phone, take messages, and redirect calls to appropriate offices.
- Organize and maintain files and records; update when necessary
- Create and maintain updated documents and spreadsheets
- Oversee sorting and distribution of incoming mail
- Prepare outgoing mail (envelopes, packages, etc.)
- Operate office equipment, such as photocopier, printers, etc.
To Apply:
**Education**:
- Bachelor's (required)
**Experience**:
- Microsoft Office and excel: 1 year (required)
- Front Office & CRM Assistant: 3 years (required)
**Location**:
- Bangalore, Karnataka (required)
Work Location: In person
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