Customer Support Associate

4 days ago


PimpriChinchwad Maharashtra, India IOConnect Software Solutions Pvt Ltd Full time

Attending training sessions to grow knowledge of products and develop customer service skills.
- Processing and logging incoming calls into the CRM system.
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.
- Successful completion of provided training.
- Proficient computer skills, including experience with CRM systems and MS Office suites.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)

Work Location: In person



  • Pimpri-Chinchwad, Maharashtra, India Thinkitive Technologies Private Limited Full time

    Provide accurate records approximately products, services, and corporation rules to clients. - Assist customers in troubleshooting technical issues and resolving court cases effectively. - Ensure timely and courteous verbal exchanges with customers to hold a fine relationship. - Bachelor’s degree or equivalent experience in an associated field. - Prior...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Bengali Process)** **Job Details & Requirements** **Designation: Customer Service Associate (Bengali Process)** Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak Bengali...


  • Pimpri-Chinchwad, Maharashtra, India M.S.Enterprises Retails Pvt Ltd Full time

    Troubleshooting product or service problems - Researching and providing accurate information about products and services - Resolving customer complaints and ensuring satisfaction - Upselling and cross-selling products or services (depending on the company) **Salary**: ₹18,000.00 - ₹36,000.00 per month **Education**: - Higher Secondary(12th Pass)...


  • Pimpri-Chinchwad, Maharashtra, India M.S.Enterprises Retails Pvt Ltd Full time

    Troubleshooting product or service problems - Researching and providing accurate information about products and services - Resolving customer complaints and ensuring satisfaction - Upselling and cross-selling products or services (depending on the company) **Salary**: ₹18,000.00 - ₹36,000.00 per month **Education**: - Higher Secondary(12th Pass)...


  • Pimpri-Chinchwad, Maharashtra, India Thinkitive Technologies Private Limited Full time

    Anticipate customer needs by studying services, products, and proper customer processes and procedures - Have full working knowledge of the service associate handbook in order to respond to every customer inquiry with confidence - Record all customer and end-user calls in order to improve service and products provided by the company - Monitor customer...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt. Ltd. Full time

    **Job Details & Requirements**: Designation: Customer Service Associate Number of Vacancy: 10 **Job Type**: Full Time Shift**:Night Shift** ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross...

  • Business Associate

    4 weeks ago


    Pimpri-Chinchwad, Maharashtra, India Subodhan Engineers Pune Pvt Ltd Full time

    A Business Associate is a vital contributor to the success of business. Let's delve into the specifics that make this role instrumental in driving organizational excellence. Responsibilities on a business associates resume may include managing invoices and billing, scheduling appointments and providing administrative support. Evaluate and identify business...


  • Mumbai, Maharashtra, India Zama Organics Full time

    **Company Overview**: Zama Organics is a leading player in the food industry, dedicated to delivering exceptional culinary experiences to our customers. We specialize in providing high-quality food products and services tailored to meet the diverse needs of our clientele. As we continue to grow, we are seeking a passionate and customer-oriented individual to...


  • Pimpri-Chinchwad, Maharashtra, India Hiphonic Pvt Ltd Full time

    **Role: Associate**: - **Nature of Job: Resolving the queries of the customers via calls, chat and mail**: - **Qualification: HSC / Diploma / Arts and Science / Engineering graduates can apply**: - **Should have excellent English communication in verbal and written**: - **Should know how** **to** **handle the customers and resolve their issues**: -...


  • Pimpri-Chinchwad, Maharashtra, India Hiphonic Pvt Ltd Full time

    **Role: Associate**: - **Nature of Job: Resolving the queries of the customers via calls, chat and mail**: - **Qualification: HSC / Diploma / Arts and Science / Engineering graduates can apply**: - **Should have excellent English communication in verbal and written**: - **Should know how** **to** **handle the customers and resolve their issues**: -...


  • Pimpri-Chinchwad, Maharashtra, India Yashanand Engineers And Contracts Private Limited Full time

    **Managing a Team**: As a Customer Support Executive, you will oversee a team of representatives who offer customer support. Your role involves mentoring and guiding team members to provide exceptional service. - **Overseeing Customer Service Process**: You’ll be responsible for ensuring smooth customer interactions, addressing inquiries, resolving...


  • Chandivali, Mumbai, Maharashtra, India MoSahay Associate Full time

    Mahindra Holidays (MH) Voice ProcessChandivali, MumbaiAny Graduate 10+2+3 6 to 12 months Experience - in Customer service - 3LPA20-25daysVoice & Written versant,23,000 to 27,000rs3LPA to 3.5LPAExcellent English Communication (Versant 5 Level)24*7 Shift (Male) 7am to 10pm (females)6days Working & 1 rotational week-offWing 1 & 2, IT 4th Floor, TechM, near...


  • Mumbai, Maharashtra, India A2TECH Consultants Full time

    **Reu\quire Customer Support for Jogeshwari Location** We are seeking a dedicated and enthusiastic Customer Care Associate to join our team at our Jogeshwari location. As a Customer Care Associate, you will be the primary point of contact for our valued customers, assisting them with inquiries, concerns, and providing exceptional...


  • Pimpri-Chinchwad, Maharashtra, India Yashanand Engineers And Contracts Private Limited Full time

    Assist customer in resolving any open requests for support, assistance, information on upgrading etc. - Complete Training Needs Analysis to confirm the Training is applicable. - Design Training content with the Learners needs in mind. - Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve...

  • Associate Executive

    3 weeks ago


    Pimpri-Chinchwad, Maharashtra, India Futops Technologies India Full time

    An associate business manager is an individual who supervises a team of employees and works with the business manager in managing staffing, staff hours, job tasks, and payroll. These individuals assist upper management in streamlining business and marketing practices to boost revenue and increase market share. Business associate help their employers to...


  • Pune, Maharashtra, India Talenta Manpower Services Full time

    _Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG with 6 months of BPO experience. Graduate freshers. Salary-up-to - 3LPA Shifts: Rotational Location: Pune Looking for immediate joiners only. **Contact Person - HR Alfiya: 8308769531 **Salary**: ₹200,000.00 - ₹300,000.00 per year Schedule: - Rotational shift


  • Hinjewadi, Pune, Maharashtra, India Tech Mahindra Full time

    International Voice process !!!! Profile : - **Customer Support Associate / Senior Associate** Roles and Responsibilities This is a customer service profile where in you will be responsible to receive calls from the customers regarding some basic queries & you will be responsible to resolve the issues over call - Any Graduate & Under-Graduate can apply. -...


  • Pimpri-Chinchwad, Maharashtra, India IOConnect Software Solutions Pvt Ltd Full time

    Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Excellent phone etiquette and active listening abilities. - A quick learner and exceptional ability to make decisions. **Job...