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Customer Support Associate
4 days ago
Attending training sessions to grow knowledge of products and develop customer service skills.
- Processing and logging incoming calls into the CRM system.
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.
- Successful completion of provided training.
- Proficient computer skills, including experience with CRM systems and MS Office suites.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- Hindi (required)
Work Location: In person
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