Customer Associate

**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

Anticipate customer needs by studying services, products, and proper customer processes and procedures - Have full working knowledge of the service associate handbook in order to respond to every customer inquiry with confidence - Record all customer and end-user calls in order to improve service and products provided by the company - Monitor customer...

Provide accurate records approximately products, services, and corporation rules to clients. - Assist customers in troubleshooting technical issues and resolving court cases effectively. - Ensure timely and courteous verbal exchanges with customers to hold a fine relationship. - Bachelor’s degree or equivalent experience in an associated field. - Prior...

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

A process associate is a type of associate primarily used by call centre to handle the day to day customer interactions. Process Associate usually work in teams and handle customer support and account inquires. Process Associates are responsible for answering customer question on the telephone. As an process associate advance communication skills...

**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

An associate business manager is an individual who supervises a team of employees and works with the business manager in managing staffing, staff hours, job tasks, and payroll. These individuals assist upper management in streamlining business and marketing practices to boost revenue and increase market share. Business associate help their employers to...

A Business Associate is a vital contributor to the success of business. Let's delve into the specifics that make this role instrumental in driving organizational excellence. Responsibilities on a business associates resume may include managing invoices and billing, scheduling appointments and providing administrative support. Evaluate and identify business...

Maintain strong customer relationships by responding professionally and appropriately to inquiries. Manage the customer service process from start to finish, including asking customers about their issues, troubleshooting solutions, assembling and forwarding information, and verifying the customer’s understanding of that information. Document all customer...

Listen to customer concerns Resolve problems Recommend products and services Respond to customer inquiries Document customer interactions Explain customer questions Assist clients Handle complaints and returns Review customer accounts and transactions Work with a sales team to create better methods to address customer complaints **Job Types**: Full-time,...

Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products to increase sales. - Meeting with managers in the organization to plan strategically. - A team player with...

Take/cancel orders or obtain details of complaints. - Keep records of customer interactions, transactions, details of inquiries. - Complaints and comments as well as actions taken. - Follow up to ensure that appropriate actions were taken on customers' requests. - Refer unresolved customer grievances or special requests to designated departments for further...

Will be responsible for meeting sales target through Bank’s FOS. - Increasing bank’s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch’s customer base. - Drive effectively the Reward and recognition programs launched for the bank staff. - Shall train the bank staff regularly on...

**Resolving Complaints**: Address and resolve customer complaints efficiently. - **Record Keeping**: Maintain records of customer interactions, transactions, comments, and complaints. - **Communication**: Coordinate with internal departments to ensure customer needs are met. - **Product Knowledge**: Maintain a thorough understanding of the company’s...

**Problem Solving**: Addressing and resolving customer complaints and issues. - **Product Knowledge**: Maintaining a thorough understanding of the company’s products and services. - **Order Processing**: Handling orders, returns, and exchanges. - **Record Keeping**: Documenting customer interactions and transactions. - **Communication**: Coordinating with...

Attending training sessions to grow knowledge of products and develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Providing outstanding customer service. - Updating customer information as required. -...

Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer understanding and acceptance - Recommend new products...

Attending training sessions to grow knowledge of products and develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Successful completion of provided training. - Proficient computer skills, including...

Provide accurate information regarding products, services, and company policies. - Identify and assess customer needs to achieve satisfaction. - Troubleshoot customer issues and provide effective solutions in a timely manner. - Escalate complex problems to the appropriate departments when necessary. - Follow up with customers to ensure issues are resolved. -...

Troubleshooting product or service problems - Researching and providing accurate information about products and services - Resolving customer complaints and ensuring satisfaction - Upselling and cross-selling products or services (depending on the company) **Salary**: ₹18,000.00 - ₹36,000.00 per month **Education**: - Higher Secondary(12th Pass)...