Customer Relation Executive

2 weeks ago


Panaji, India 91Hr Full time

Job Description:

- 1. Attending customers and franchisees calls.

2. To get the approval for all the customised orders from the Icing department and conveying the same to franchisees.

2. To get the approval for all the customised orders from the Icing department and conveying the same to franchisees.

3. To maintain franchisee complaints and problem log book.

4. To attend to all the order related queries and to solve Problems and grievances of franchisees.

4. To attend to all the order related queries and to solve Problems and grievances of franchisees.

5. Handling of OMS system. (Order Management system)

6. Co-Ordinating with all the departments and to monitor all the special orders.

6. Co-Ordinating with all the departments and to monitor all the special orders.

7. To prepare the production variance report.

Skills:

- Excellent Communication Skills, Basic Computer Skills.

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Panaji, Goa: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7083239375



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