See more Collapse

Sales and Customer Service

1 month ago

Panaji, India Manasum Senior Living Full time

**Lead Generation and Qualification**:

- Respond promptly to leads generated through various online platforms such as Google Ads, Meta Ads, YouTube Ads, etc.
- Qualify leads based on predefined criteria to ensure they match the company's target market and have genuine interest.
- **CRM Management**:

- Utilize CRM software efficiently to track and manage leads generated from online sources.
- Ensure all lead interactions, follow-ups, and updates are accurately recorded in the CRM system.
- **Client Communication**:

- Initiate outbound calls to follow up with leads and engage in meaningful conversations to understand their needs and preferences.
- Provide detailed information about the company's products/services and address any queries or concerns the leads may have.
- **Sales Collateral Development**:

- **Pipeline Management**:

- Monitor and manage the online leads pipeline diligently, ensuring leads are progressed through the sales process efficiently.
- Prioritize follow-up actions based on lead responsiveness and potential for conversion.
- **Relationship Building**:

- Build rapport with online leads by delivering personalized and attentive communication.
- Engage in active listening to understand the pain points and objectives of the leads, fostering trust and credibility.
- **Market Research and Analysis**:

- Stay informed about the latest trends and strategies in online lead generation and digital marketing.
- Analyze data from online lead sources to identify patterns and optimize lead generation campaigns for better results.
- **Performance Reporting**:

- Generate regular reports on the performance of online lead generation campaigns, including metrics such as conversion rates, lead quality, and ROI.
- Use insights from reporting to refine strategies and improve the effectiveness of lead generation efforts.
- **Training and Development**:

- Stay updated on best practices for engaging with online leads and leveraging digital channels for sales.
- Participate in training sessions and workshops to enhance skills in areas such as digital marketing, social media, and CRM usage.
- **Customer Feedback and Satisfaction**:

- Solicit feedback from online leads regarding their experience with the company's communication and sales process.
- Act on feedback to improve the online lead conversion journey and ensure a positive customer experience.

With a focus on answering and calling leads generated through online platforms, these KRAs empower the Pre-Sales Executive to effectively engage with prospects, nurture relationships, and drive conversions in the digital landscape.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Day range:

- Weekend availability

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 15/04/2024

We have other current jobs related to this field that you can find below

  • Sales/customer Service

    2 months ago

    Panaji, India Rio Enterprises Full time

    **)We are Urgently Hiring for Sales/Customer Support - (Graduate fresher and experienced can apply)** Provide prompt and professional customer support to clients located in the United States via phone, ensuring their needs and inquiries are addressed effectively. Stay updated on product and service knowledge, as well as company policies and procedures, to...

  • Sales/customer Service

    2 months ago

    Panaji, India Rio Enterprises Full time

    **)We are Urgently Hiring for Sales/Customer Support - (Graduate fresher and experienced can apply)** Provide prompt and professional customer support to clients located in the United States via phone, ensuring their needs and inquiries are addressed effectively. Stay updated on product and service knowledge, as well as company policies and procedures, to...

  • Customer Service Desk

    3 weeks ago

    Panaji, India CROMA a tata enterprise Full time

    **Customer Service** - Follow10 feet Rule : Greet **EVERY** customer who comes within a 10 Feet radius of any staff - Follow “Lean time equals Learn Time” principle at all times **Complaint Management**: - Resolve customer complaint & queries as per defined process. Ensure SLA adherence - Where required, escalate to SM and provide on priority...

  • Customer Service Process

    2 months ago

    Panaji, India Kish Hospitality Consultant Full time

    **Responsibilities** - Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to...

  • Customer Service Process

    2 weeks ago

    Panaji, India Kish Hospitality Consultant Full time

    **Responsibilities** - Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to...

  • Customer Service Wfh

    2 weeks ago

    Panaji, India Peogi Technology Full time

    Peogi Technology, a leader in computer and network security, is seeking a Customer Service WFH (Work from Home) professional to join our team. As a Customer Service WFH representative, you will be responsible for managing customer inquiries and ensuring excellent customer experiences. This is a remote position, allowing you to work from the comfort of your...

  • Sales Executive

    2 weeks ago

    Panaji, India Samyojak Consultancy Services Full time

    **Job Overview**: **Responsibilities**: 1) Sales Strategy and Planning: - Develop and implement strategic sales plans to achieve company goals and objectives. - Analyze market trends, competitor activities, and customer needs to identify new business opportunities. 2) Client Relationship Management: - Build and maintain strong relationships with key...

  • Sales & Service Trainer

    2 months ago

    Panaji, India Samyojak Consultancy Services Full time

    **Job Overview**: We are looking for a Training Specialist for training and supporting the sales & service staff of an insurance company. You will be responsible for planning and monitoring all the training activities in addition to providing training for new employees. **Responsibilities**: - Evaluate the strengths and weaknesses of the team members. -...

  • Customer Service Executive

    1 week ago

    Panaji, India 91HR Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

  • Field Executive Service

    3 weeks ago

    Panaji, India Otis College of Art and Design Full time

    Date Posted: 2024-05-16 Country: India Location: Showroom No.13, Ground Floor, Sesaghor Patts,Commercial Complex, Goa-403001, India  The candidate should be essentially from elevator background having experience in Service Job Responsibilities • Attending the Call backs, Routine Maintenance /Code Maintenance • Ensure 100 % Service visits...

  • Field Executive Service

    2 weeks ago

    Panaji, India Otis College of Art and Design Full time

    Date Posted: 2024-05-16 Country: India Location: Showroom No.13, Ground Floor, Sesaghor Patts,Commercial Complex, Goa-403001, India  The candidate should be essentially from elevator background having experience in Service Job Responsibilities • Attending the Call backs, Routine Maintenance /Code Maintenance • Ensure 100 % Service visits...

  • Customer Service Associate

    6 days ago

    Panaji, India Revankar & Company Full time

    **Responsibilities** - Identify potential clients - Cold calling the identified clients - Identify business opportunities - Opening up trading accounts - Negotiate prices and place orders - Regular monthly meetings with the clients - Maintain good client relations and be able to negotiate best terms - Make professional decisions in a fast-paced...

  • Customer Service Executive

    2 months ago

    Panaji, India 91HR Full time

    **Job position: Operations Executive - Chat Process (Rotational UK/US Shift)** Location: Panjim and North Goa (Freshers Welcome) Are you ready to embark on an exciting career in the dynamic world of chat support? Here's your chance to join our team as an Operations Executive, handling chat processes in a rotational UK shift. We welcome freshers from...

  • Sales Officers-fmcg

    1 week ago

    Panaji, India ACTIO HR SERVICE PROVIDED PRIVATE LIMITED Full time

    Title: Sales officer Job Summary: Key Responsibilities: 1. Managing Distributors: - Develop and maintain relationships with distributors across cities. - Set and communicate loan targets to distributors and monitor their progress. - Provide guidance and support to distributors to improve their performance. - Conduct regular meetings and reviews with...

  • Customer Service Executive

    7 days ago

    Panaji, India Snapcaller Inc Full time

    Pls Go Through The Below Job Responsibilities: 1) Full time Work Timing : 1.00 pm to 10.30 pm (Monday to Sat), 2) Salary :15,000+ inct, 2 Months Probation with payout **Job Types**: Full-time, Part-time, Regular / Permanent, Fresher Part-time hours: 18 per week **Salary**: ₹10,000.00 - ₹25,000.00 per month **Benefits**: - Flexible schedule - Paid...

  • Sales & Customer Care Exe Travel Events

    2 weeks ago

    Panaji, India Dsouza Infotech Pvt.Ltd Full time

    Job Profile& Description: Sales and Customer Care Executives Travel & Events Location: Goa, India We are online aggregator travel and event Management Company based in the vibrant state of Goa, India. Our mission is to curate unforgettable travel experiences for visitors to Goa, showcasing the region's rich cultural heritage, scenic beauty, and adventurous...

  • Customer Service Representative

    2 weeks ago

    Panaji, India 91HR Full time

    **PRIMARY DUTIES & RESPONSIBILITIES** - Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues. - Effectively communicate with requesters in a clear, positive, and professional manner (in accordance with Intelliteach script, spelling, grammatical, and...

  • Customer Service Associate

    1 week ago

    Panaji, India Royal Royce Entertainment Pvt Ltd Full time

    **JOB DESCRIPTIONS** - Open new customer accounts - Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **SKILLS** -...

  • Sales Associate

    4 weeks ago

    Panaji, India MYLES HIGH HEALTH CONCEPTS PVT. LTD Full time

    Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction. - Ensure high levels of customer satisfaction through excellent sales service. - Assess customers needs and provide assistance and information on product. - Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis. - Remain...

  • Customer Relations Executive

    5 days ago

    Panaji, India COUNTO MOTORS Full time

    You are responsible for bringing and retaining the after-sales business with dealership. - You are responsible for establishing and maintaining a personal contact with the customer over the lifecycle of his vehicle and keep the customer loyal to the brand. - You are responsible to remind customer about the periodic maintenance and facilitate his visit to...