![Samyojak Consultancy Services](https://media.trabajo.org/img/noimg.jpg)
Sales & Service Trainer
2 months ago
**Job Overview**:
We are looking for a Training Specialist for training and supporting the sales & service staff of an insurance company. You will be responsible for planning and monitoring all the training activities in addition to providing training for new employees.
**Responsibilities**:
- Evaluate the strengths and weaknesses of the team members.
- Identify the training needs of the staff.
- Develop effective training programs as per the company’s budget.
- Create the training material and make improvements to it according to the need.
- Develop training activities like role plays, discussions and exercises to strengthen the team.
- Select the most suitable training method
- Assess the performance of the sales team to determine the effect of training
- Develop training and orientation programs for newly hired staff
- Coordinate with the sales team and collect feedback regarding training programs
- Maintain and update training records in the company’s database
- Keep yourself updated about sales training developments
**Requirements**:
- Bachelor’s Degree in Human Resources, Business Marketing, or a relevant field.
- 2-4 years of experience working as a Trainer or Training Manager.
- Ability to organize full-cycle training sessions.
- Ability to interact with people effectively.
- Ability to work in teams effectively.
- Excellent organizational and presentation skills.
- Good MS Office skills.
- Exceptional customer satisfaction abilities.
- Attention to detail.
**Location: Panaji, Goa.
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